Risk Management Analyst — Claims & Compliance

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a Risk Management Analyst to support enterprise risk management, safety, insurance, and claims programs across a multi-site facilities portfolio. The role collaborates with Operations, EHS, HR, Legal, and Finance to mitigate operational, contractual, and compliance risks in janitorial and facilities services.

Responsibilities include maintaining risk registers, managing COI tracking and insurance programs, analyzing claims data and trends, preparing

Qualifications

• Three or more years of experience in claims administration, insurance, compliance, or risk management.
• Knowledge of Workers Compensation, General Liability, Auto Liability, Property, and casualty claims.
• Actual Claims Management Experience
• Experience with compliance portals, safety dashboards, and automated COI management tools
• Strong analytical and critical-thinking skills
• Advanced Excel skills, including pivot tables, reporting, and data analysis
• PowerPoint proficiency with presentations and dashboards
• Experience analyzing loss data, reserve trends, closure rates, and claim performance metrics
• Experience with RIMS or similar claims management systems
• Excellent written, verbal, and presentation skills for leadership communication

Responsibilities

• Identify, assess, and monitor operational risks related to facilities services.
• Conduct risk assessments for new accounts, expansions, and high-risk locations.
• Maintain enterprise and operational risk registers and loss trend analyses.
• Assist in managing general liability, workers compensation, auto liability, and umbrella insurance programs.
• Coordinate claim documentation and follow up on outstanding items throughout the claims process.
• Analyze data across all claims and develop trend reports to identify root causes and risk patterns.
• Partner with EHS and Operations to support loss prevention initiatives and corrective actions.
• Analyze incident reports, OSHA data, and safety metrics to identify risk trends.
• Monitor safety portals for data accuracy and provide summaries to leadership.
• Support compliance with OSHA, DOT, and workers compensation requirements.
• Review client contracts for risk transfer provisions and insurance requirements; coordinate with Risk Management and Legal.
• Oversee certificate of insurance tracking and renewals to meet contractual requirements.
• Implement automated COI management tools and maintain accurate records.
• Maintain compliance portals and update regulatory filings and client-specific requirements.
• Monitor compliance dashboards and resolve discrepancies, coordinating with stakeholders.
• Assist with audits, client risk reviews, and internal compliance assessments.
• Prepare dashboards and reports for leadership on claims performance, risk exposure, and safety metrics.
• Provide risk-related insights to Operations, HR, and leadership.
• Support enterprise risk management initiatives and continuous improvement efforts.

Skills

Analytical skills

Excel

PowerPoint

Data analysis

RIMS knowledge

COI management tools

Communication skills

OSHA knowledge

Education

Bachelor's degree in Risk Management or related field

Analytical/Finance background

Tools

RIMS

COI management tools

Job description

Hammerjack Pty Ltd in the Philippines seeks a Risk Management Analyst to support enterprise risk management, safety, insurance, and claims programs across a multi-site facilities portfolio. The role collaborates with Operations, EHS, HR, Legal, and Finance to mitigate operational, contractual, and compliance risks in janitorial and facilities services.

Responsibilities include maintaining risk registers, managing COI tracking and insurance programs, analyzing claims data and trends, preparing