Riding Admin Manager

Singapore Polo Club; Santo Niño 1st; On-site; PHP 1,764,000 - 2,940,000; Full time

Job summary

Singapore Polo Club is seeking an Administrative Assistant to support the Riding Department with daily operations, scheduling of riding lessons, and handling inquiries. You will assist with billing, event coordination, and maintaining records, ensuring professional customer interactions.

Ideal candidates possess at least O-Level, strong communication skills, and the ability to multitask in a fast-paced environment. Experience in events or equestrian settings is advantageous.

Qualifications

• Minimum GCE O-Level or equivalent required.
• Strong customer service orientation.
• Experience in administration, customer service, events or equestrian environment is a plus.

Responsibilities

• Provide daily administrative and operational support to the Riding Department.
• Coordinate with instructors and riders to schedule and arrange suitable riding lesson times.
• Handle walk-in, telephone and email enquiries relating to riding lessons and prerequisites.
• Maintain and update riding lesson schedules, records and relevant administrative documentation.
• Assist with billing, invoicing and payment-related matters.
• Assist in the planning, coordination and execution of Club riding activities and events, including tournaments, Pony Camps, overnight camps and children’s events.
• Maintain a high level of customer service and professionalism in all telephone, email and face-to-face communications.
• Perform other administrative duties and ad-hoc tasks as assigned.

Skills

Interpersonal skills

Communication skills

Customer service

Self-motivation

Independent work

Team player

Proactive attitude

Multi-tasking

Prioritization

Education

GCE O-Level

Tools

Microsoft Office

Job description

Duties & responsibility:

• Provide daily administrative and operational support to the Riding Department.
• Coordinate with instructors and riders to schedule and arrange suitable riding lesson times.
• Handle walk-in, telephone and email enquiries relating to riding lessons and prerequisites.
• Maintain and update riding lesson schedules, records and relevant administrative documentation.
• Assist with billing, invoicing and payment-related matters.
• Assist in the planning, coordination and execution of Club riding activities and events, including tournaments, Pony Camps, overnight camps and children’s events.
• Maintain a high level of customer service and professionalism in all telephone, email and face-to-face communications.
• Perform other administrative duties and ad-hoc tasks as assigned.

Requirement:

• Candidate must possess at least a Minimum GCE “O” Level
• Good interpersonal and communication skills, with a strong customer service orientation.
• Resourceful, self-motivated and able to work independently with minimal supervision.
• A good team player with a positive and proactive attitude.
• Proficient in Microsoft Office applications.
• Able to multi-task, prioritize work effectively and work in a fast-paced environment.
• Experience in administration, customer service, events or an equestrian environment will be an advantage.