Rider & Driver Onboarding Lead — Scale Partnerships

Angkas (DBDOYC, Inc); Makati; On-site; PHP 893,000 - 1,562,000; Full time

Benefits offered by this job

Freedom of work

Work-life balance

Free meals and gym access

Opportunities for promotion

Competitive salary

Pay raise

Start-up environment

Multicultural and Agile work env.

Diverse use of technology

Job summary

Angkas is seeking a Partner Onboarding & Activation leader in Metro Manila to oversee end-to-end onboarding for rider- and driver-partners. You will drive activation, compliance, and partner experience, while coordinating trainings and schedules.

The role requires managing a team, setting targets, and improving onboarding workflows across operations, compliance, and product. Strong communication and problem-solving skills are essential, with proficiency in Google Workspace or MS Office.

Qualifications

• Bachelor's degree in Business, Operations, Management, HR, or related field.

Responsibilities

• Oversee end-to-end onboarding processes for rider- and driver-partners.
• Lead, coach, and develop a team of onboarding associates.
• Identify bottlenecks in onboarding workflows and implement improvements.
• Coordinate onboarding schedules, orientations, and training sessions.
• Track and report onboarding performance metrics and trends.

Skills

Leadership

Onboarding

Operations

Communication

Google Workspace

MS Office

Education

Bachelor's degree in Business/Operations/Management/HR

Tools

Google Workspace

Microsoft Office

Job description

Angkas is seeking a Partner Onboarding & Activation leader in Metro Manila to oversee end-to-end onboarding for rider- and driver-partners. You will drive activation, compliance, and partner experience, while coordinating trainings and schedules.

The role requires managing a team, setting targets, and improving onboarding workflows across operations, compliance, and product. Strong communication and problem-solving skills are essential, with proficiency in Google Workspace or MS Office.