Onboarding Associate

Angkas; Makati; Hybrid; PHP 335,000 - 580,000; Full time

Job summary

Angkas is seeking an Operations/Onboarding Specialist to drive driver acquisition and onboarding efforts in the Philippines. You will manage campaigns, monitor funnels, verify documents, and maintain onboarding data while ensuring regulatory compliance and meeting targets.

You will coordinate with the Operations Lead, run a mix of onsite and remote tasks, and contribute to process improvements. A Bachelor’s degree and 1–2 years of ops/onboarding experience are expected.

Qualifications

• Bachelor’s degree holder in any relevant course.
• 1–2 years of relevant experience in operations or candidate/vendor onboarding.
• Proficient in MS Office and Google Workspace tools.
• Skilled in data analysis, reporting, and process mapping/documentation.

Responsibilities

• Develop and manage driver acquisition campaigns (social media ads, flyers).
• Monitor acquisition funnel performance (number of new leads, drop-off points).
• Organize driver recruitment events or pop-up activations.
• Report acquisition numbers and growth trends to Operations Lead.
• Check and verify driver documents (license, insurance, background checks).
• Process new driver applications and update onboarding tracker.
• Ensure drivers meet regulatory and internal requirements.
• Manage PA/CPC xaapplication process.
• Flag non-compliant applications or elevate incomplete verifications.
• Send reminders or nudges to applicants who are stuck in onboarding steps.
• Track onboarding status and reduce drop-off rate.
• Maintain database of onboarded drivers.
• Monitor onboarding funnel metrics (conversion rate, time-to-activation).
• Adhere to company policies and procedures.
• Achieve or exceed targets and key objectives assigned by your Immediate Superior.
• Accept other associated responsibilities and projects as the need arises.

Skills

Data analysis

MS Office

Google Workspace

Onboarding processes

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Job description

Hey, mabuhay!

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

What you’ll be doing:

• Develop and manage driver acquisition campaigns (social media ads, flyers)
• Monitor acquisition funnel performance (number of new leads, drop-off points)
• Organize driver recruitment events or pop-up activations
• Report acquisition numbers and growth trends to Operations Lead
• Check and verify driver documents (license, insurance, background checks)
• Process new driver applications and update onboarding tracker
• Ensure drivers meet regulatory and internal requirements
• Manage PA/CPC xaapplication process
• Flag non-compliant applications or elevate incomplete verifications.
• Send reminders or nudges to applicants who are stuck in onboarding steps
• Track onboarding status and reduce drop-off rate
• Maintain database of onboarded drivers
• Monitor onboarding funnel metrics (conversion rate, time-to-activation).
• Adhere to company policies and procedures.
• Achieve or exceed targets and key objectives assigned by your Immediate Superior.
• Accept other associated responsibilities and projects as the need arises.

Contract: 6 Months

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive.

Let’s get this show on the road!

• Bachelor’s degree holder in any relevant course.
• 1–2 years of relevant experience in operations or candidate/vendor onboarding.
• Proficient in MS Office and Google Workspace tools.
• Skilled in data analysis, reporting, and process mapping/documentation.