Driver Onboarding & Compliance Specialist

Angkas; Lipa; Hybrid; PHP 335,000 - 558,000; Full time

Job summary

Angkas is seeking a proactive Operations/Onboarding Specialist in the Philippines. You will support driver onboarding, run acquisition campaigns, and monitor the onboarding funnel to improve conversion and activation times.

You will verify driver documents, track applications, and ensure compliance with regulations and internal standards. The role offers hybrid work options and a fixed-term contract with opportunities to impact the growing driver network.

Qualifications

• Bachelor's degree holder in any relevant course.
• 1–2 years of relevant experience in operations or candidate/vendor onboarding.
• Proficient in MS Office and Google Workspace tools.
• Skilled in data analysis, reporting, and process mapping/documentation.

Responsibilities

• Develop and manage driver acquisition campaigns (social media ads, flyers).
• Monitor acquisition funnel performance (number of new leads, drop-off points).
• Organize driver recruitment events or pop-up activations.
• Report acquisition numbers and growth trends to Operations Lead.
• Check and verify driver documents (license, insurance, background checks).
• Process new driver applications and update onboarding tracker.
• Ensure drivers meet regulatory and internal requirements.
• Flag non-compliant applications or elevate incomplete verifications.
• Send reminders or nudges to applicants who are stuck in onboarding steps.
• Track onboarding status and reduce drop-off rate.
• Maintain database of onboarded drivers.
• Monitor onboarding funnel metrics (conversion rate, time-to-activation).
• Adhere to company policies and procedures.
• Achieve or exceed targets and key objectives assigned by your Immediate Superior.

Skills

Data analysis

Reporting

Process mapping

Onboarding

Communication

Project coordination

Education

Bachelor's degree in any relevant course

Tools

MS Office

Google Workspace

Job description

Angkas is seeking a proactive Operations/Onboarding Specialist in the Philippines. You will support driver onboarding, run acquisition campaigns, and monitor the onboarding funnel to improve conversion and activation times.

You will verify driver documents, track applications, and ensure compliance with regulations and internal standards. The role offers hybrid work options and a fixed-term contract with opportunities to impact the growing driver network.