Onboarding & Driver Acquisition Specialist

Angkas; Makati; Hybrid; PHP 335,000 - 580,000; Full time

Job summary

Angkas is seeking an Operations/Onboarding Specialist to drive driver acquisition and onboarding efforts in the Philippines. You will manage campaigns, monitor funnels, verify documents, and maintain onboarding data while ensuring regulatory compliance and meeting targets.

You will coordinate with the Operations Lead, run a mix of onsite and remote tasks, and contribute to process improvements. A Bachelor’s degree and 1–2 years of ops/onboarding experience are expected.

Qualifications

• Bachelor’s degree holder in any relevant course.
• 1–2 years of relevant experience in operations or candidate/vendor onboarding.
• Proficient in MS Office and Google Workspace tools.
• Skilled in data analysis, reporting, and process mapping/documentation.

Responsibilities

• Develop and manage driver acquisition campaigns (social media ads, flyers).
• Monitor acquisition funnel performance (number of new leads, drop-off points).
• Organize driver recruitment events or pop-up activations.
• Report acquisition numbers and growth trends to Operations Lead.
• Check and verify driver documents (license, insurance, background checks).
• Process new driver applications and update onboarding tracker.
• Ensure drivers meet regulatory and internal requirements.
• Manage PA/CPC xaapplication process.
• Flag non-compliant applications or elevate incomplete verifications.
• Send reminders or nudges to applicants who are stuck in onboarding steps.
• Track onboarding status and reduce drop-off rate.
• Maintain database of onboarded drivers.
• Monitor onboarding funnel metrics (conversion rate, time-to-activation).
• Adhere to company policies and procedures.
• Achieve or exceed targets and key objectives assigned by your Immediate Superior.
• Accept other associated responsibilities and projects as the need arises.

Skills

Data analysis

MS Office

Google Workspace

Onboarding processes

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Job description

Angkas is seeking an Operations/Onboarding Specialist to drive driver acquisition and onboarding efforts in the Philippines. You will manage campaigns, monitor funnels, verify documents, and maintain onboarding data while ensuring regulatory compliance and meeting targets.

You will coordinate with the Operations Lead, run a mix of onsite and remote tasks, and contribute to process improvements. A Bachelor’s degree and 1–2 years of ops/onboarding experience are expected.