Rewards Services Junior Specialist

Nestlã©; Philippines; On-site; PHP 420,000 - 620,000; Full time

Job summary

Nestlé Business Solutions is seeking a Rewards Services Junior Specialist in Meycauayan, Bulacan, Philippines. The role focuses on delivering specialized operational support for rewards processes across markets, ensuring accuracy, controls, and SME-level expertise.

You will handle end-to-end activities in SuccessFactors and SAP and support process improvements. The position requires a Bachelor's degree and 2+ years of experience, with strong Excel skills and attention to detail.

Qualifications

• Solid knowledge of core rewards processes.
• Hands-on experience with SuccessFactors, Employee Central, SAP.
• Advanced use of MS Excel.
• Strong data validation and data handling skills.
• Ability to learn new systems quickly.

Responsibilities

• Execute end-to-end rewards processes (e.g., Annual Salary Review, Short-Term Bonus) in line with global standards.
• Ensure accurate setup, validation, reconciliation, and completion of rewards activities in SuccessFactors, Employee Central, and SAP.
• Deliver timely and high-quality outputs for assigned markets within deadlines.
• Build SME knowledge in sub-processes and support SME-led initiatives.
• Respond to standard rewards inquiries and escalate complex issues with analysis.
• Support system testing, UAT, and deployment activities.
• Identify opportunities for process simplification and automation.

Skills

Core rewards processes

SuccessFactors

Employee Central

SAP

Advanced Excel

Data validation

Agility

Education

Bachelor’s Degree

Tools

SAP

SuccessFactors

Employee Central

Job description

Rewards Services Junior Specialist

Company : Nestlã©
Job Type : Full Time Philippines

Job Description - Rewards Services Junior Specialist

• Location: Meycauayan, Bulacan, PH
• Company: Nestlé Business Solutions
• Full-time
• Bachelor’s Degree
• 2+ years of experience

Position Summary

Joining Nestlé means you are joining the largest food and beverage company in the world.At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A day in the life...

Provides specialized operational and technical support in the delivery of Rewards Services across assigned markets and processes. The role focuses on accurate execution, controls discipline, and growing subject‑matter expertise, while supporting continuous improvement initiatives and building readiness for increased scope and complexity.

• Execute end‑to‑end rewards processes (e.g., Annual Salary Review, Short‑Term Bonus, Benchmarking, Equal Pay, Surveys) in line with global standards, SLAs, and market requirements
• Ensure accurate setup, validation, reconciliation, and completion of rewards activities in SuccessFactors, Employee Central, and/or SAP
• Deliver timely and high‑quality outputs for assigned markets, ensuring adherence to agreed timelines
• Demonstrates understanding of end-to‑end Hire‑to‑Retire process impacts, ensuring activities are aligned with upstream and downstream dependencies
• Builds subject‑matter expertise in assigned sub‑processes, activities, or markets and supports SME‑led activities and initiatives
• Responds to standard and moderately complex rewards‑related inquiries and cases
• Escalates complex or ambiguous issues to Senior Specialist or Team Lead with clear analysis and recommendations
• Performs regular validation, reconciliation, and control checks on rewards data
• Identifies data inconsistencies, investigates root causes, and supports resolution
• Handles sensitive compensation data with strict confidentiality and data privacy discipline
• Supports internal controls, audit, and risk requirements as directed
• Acts as Tier 2 SPOC for assigned markets
• Resolves employee/HR queries escalated from Contact Centers
• Ensures high quality, timely, and accurate responses
• Maintains and updates SOPs, L5 process documents, market references, and job aids
• Ensures documentation is accurate, up to date, and approved for assigned scope
• Shares process updates and learnings with peers and stakeholders
• Identifies opportunities for process simplification, automation, or error reduction
• Participates in system testing, UAT, regression testing, and deployment activities
• Supports identification of automation and digitalization opportunities (e.g., dashboards, workflows, robotics) to improve accuracy, efficiency, and cycle time
• Works closely with Contact Centers, HR Admin, Payroll, IT, and Hub colleagues
• Supports market interactions with HRBPs and CoCs under guidance
• Contributes positively to team collaboration and knowledge sharing

What will make you successful...

• Solid knowledge of core rewards processes
• Hands‑on experience with SuccessFactors, Employee Central, SAP
• Strong attention to detail and data privacy discipline
• System and process-oriented with the ability to identify & resolve critical issues
• Experience in data validation, analysis and computations
• With strong customer service orientation & exceptional commitment to deliver quality service
• With average written & verbal communication skills in English
• Able to handle highly sensitive Compensation information in a confidential and professional manner
• Able to create process documentations
• Advanced use of MS Excel
• Agiity to learn new systems and tools
• Able to work well in a team environment as well as independently
• Advanced Excel and data handling skills
• Ability to work under pressure and tight timelines

About the Company

Nestlé

Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.