Rewards Services Junior Specialist (Night Shift)

Nestlã©; Philippines; On-site; PHP 391,000 - 580,000; Full time

Job summary

Nestlé Business Solutions in Meycauayan, Bulacan, PH is seeking a Rewards Services Junior Specialist (Night Shift) to provide specialized operational support across markets. You will execute rewards activities, ensure data accuracy, and maintain controls while collaborating with HR, Payroll, IT, and hub colleagues.

The role requires a Bachelor’s degree and 2+ years of rewards experience, with proficiency in SuccessFactors, Employee Central and SAP.

Qualifications

• Bachelor’s degree required.
• 2+ years of experience in rewards or related finance processes.
• Solid knowledge of core rewards processes and systems.
• Hands-on experience with SuccessFactors, Employee Central and SAP.

Responsibilities

• Execute end-to-end rewards processes in line with global standards and SLAs.
• Ensure accurate setup, validation, reconciliation and completion of rewards activities.
• Deliver timely, high-quality outputs for assigned markets.
• Handle inquiries and escalate complex issues with analysis.
• Maintain SOPs and process documentation; support system testing and UAT.
• Identify opportunities for automation and process improvement.
• Collaborate with HR, Payroll, IT and Hub teams to ensure accuracy.

Skills

Attention to detail

Data privacy discipline

Customer service orientation

Team collaboration

English communication

Education

Bachelor’s Degree

Tools

SuccessFactors

Employee Central

SAP

MS Excel

Job description

Rewards Services Junior Specialist (Night Shift)

Company : Nestlã© Job Type : Full Time Philippines JobCopilot will tailor your resume and auto-fill the application

Job Description - Rewards Services Junior Specialist (Night Shift)

Position Snapshot

• Location: Meycauayan, Bulacan, PH
• Company: Nestlé Business Solutions
• Full-time
• Bachelor’s Degree
• 2+ years of experience

Position Summary

Joining Nestlé means you are joining the largest food and beverage company in the world.At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A day in the life...

Provides specialized operational and technical support in the delivery of Rewards Services across assigned markets and processes. The role focuses on accurate execution, controls discipline, and growing subject‑matter expertise, while supporting continuous improvement initiatives and building readiness for increased scope and complexity.

• Execute end‑to‑end rewards processes (e.g., Annual Salary Review, Short‑Term Bonus, Benchmarking, Equal Pay, Surveys) in line with global standards, SLAs, and market requirements
• Ensure accurate setup, validation, reconciliation, and completion of rewards activities in SuccessFactors, Employee Central, and/or SAP
• Deliver timely and high‑quality outputs for assigned markets, ensuring adherence to agreed timelines
• Demonstrates understanding of end-to‑end Hire-to-Retire process impacts, ensuring activities are aligned with upstream and downstream dependencies
• Builds subject‑matter expertise in assigned sub‑processes, activities, or markets and supports SME‑led activities and initiatives
• Responds to standard and moderately complex rewards‑related inquiries and cases
• Escalates complex or ambiguous issues to Senior Specialist or Team Lead with clear analysis and recommendations
• Performs regular validation, reconciliation, and control checks on rewards data
• Identifies data inconsistencies, investigates root causes, and supports resolution
• Handles sensitive compensation data with strict confidentiality and data privacy discipline
• Supports internal controls, audit, and risk requirements as directed
• Acts as Tier 2 SPOC for assigned markets
• Resolves employee/HR queries escalated from Contact Centers
• Ensures high quality, timely, and accurate responses
• Maintains and updates SOPs, L5 process documents, market references, and job aids
• Ensures documentation is accurate, up to date, and approved for assigned scope
• Shares process updates and learnings with peers and stakeholders
• Identifies opportunities for process simplification, automation, or error reduction
• Participates in system testing, UAT, regression testing, and deployment activities
• Supports identification of automation and digitalization opportunities (e.g., dashboards, workflows, robotics) to improve accuracy, efficiency, and cycle time
• Works closely with Contact Centers, HR Admin, Payroll, IT, and Hub colleagues
• Supports market interactions with HRBPs and CoCs under guidance
• Contributes positively to team collaboration and knowledge sharing

What will make you successful...

• Solid knowledge of core rewards processes
• Hands‑on experience with SuccessFactors, Employee Central, SAP
• Strong attention to detail and data privacy discipline
• System and process-oriented with the ability to identify & resolve critical issues
• Experience in data validation, analysis and computations
• With strong customer service orientation & exceptional commitment to deliver quality service
• With average written & verbal communication skills in English
• Able to handle highly sensitive Compensation information in a confidential and professional manner
• Able to create process documentations
• Advanced use of MS Excel
• Agiity to learn new systems and tools
• Able to work well in a team environment as well as independently
• Advanced Excel and data handling skills
• Ability to work under pressure and tight timelines

About the Company

Nestlã©

Nestlé is the world’s largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.