Rewards Club And Membership Associate

NUSTAR Resort; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Job summary

NUSTAR Resort in Cebu City seeks a Membership Clerk to manage data entry and records for our Rewards Club & Membership program, ensuring accuracy and privacy on-site.

You will promote the loyalty program, assist partnerships with other establishments, execute campaigns, manage inventory, provide guest support, and handle calls and emails to ensure a smooth guest experience.

Qualifications

• Communication skills.
• Customer service.
• Interpersonal skills.
• Multitasking and time management.
• Attention to detail.
• Professionalism and grooming.
• Tech-savvy.
• Sales and upselling.
• Adaptability.
• Additional languages (an advantage but not required).

Responsibilities

• Data entry and management for membership records.
• Ensures compliance with data privacy policies.
• Outside membership acquisitions.
• Promotes and markets the loyalty program.
• Assists loyalty program partnerships with other establishments.
• Executes promotional activities and campaigns.
• Assists in inventory management and monitoring.
• Reporting for internal use.
• Handle calls and email (both internal and external).
• Addresses guest inquiries, concerns, and feedback.
• Conducts on-site membership support and engagement activities.

Skills

Communication skills

Customer service

Interpersonal skills

Multitasking and time management

Attention to detail

Professionalism and grooming

Tech-savvy

Sales and upselling

Adaptability

Additional languages

Job description

Job Description

Department

Rewards Club & Membership

Employee Type

Probationary

Job Responsibilities

• Data entry and management for membership records.
• Ensures compliance with data privacy policies.
• Outside membership acquisitions.
• Promotes and markets the loyalty program.
• Assists loyalty program partnerships with other establishments.
• Executes promotional activities and campaigns.
• Assists in inventory management and monitoring.
• Reporting for internal use.
• Handle calls and email (both internal and external).
• Addresses guest inquiries, concerns, and feedback.
• Conducts on-site membership support and engagement activities.

Qualifications

• Communication skills.
• Customer service.
• Interpersonal skills.
• Multitasking and time management.
• Attention to detail.
• Professionalism and grooming.
• Tech-savvy.
• Sales and upselling.
• Adaptability.
• Additional languages (an advantage but not required).

Experience Range Range (Years)

1 - 2 years

Job posted on

2026-08-18