Revenue Operations & CS Specialist (Remote)

YO AI Labs; Cebu City; Remote; PHP 3,769,000 - 5,653,000; Part time

Job summary

YO AI Labs is seeking a Remote Sales/Revenue/CS Operations Expert to optimize CRM configurations and revenue workflows across SaaS environments. The contractor will handle data accuracy, reporting, and cross-system process improvements, collaborating with teams to drive efficiency and scale revenue operations.

The ideal candidate has 4+ years of experience in Sales, Revenue, or Customer Success Operations, hands-on CRM expertise, and practical knowledge of multiple revenue tools beyond the CRM.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Operations management

Data reporting

Workflow management

Problem solving

Written communication

Verbal communication

Tools

Salesforce

HubSpot

Billing software

Ticketing system

Job description

YO AI Labs is seeking a Remote Sales/Revenue/CS Operations Expert to optimize CRM configurations and revenue workflows across SaaS environments. The contractor will handle data accuracy, reporting, and cross-system process improvements, collaborating with teams to drive efficiency and scale revenue operations.

The ideal candidate has 4+ years of experience in Sales, Revenue, or Customer Success Operations, hands-on CRM expertise, and practical knowledge of multiple revenue tools beyond the CRM.