Revenue Cycle Operations Leader

Cardinal Health, Inc.; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Cardinal Health, Inc. is seeking a senior leader to oversee Customer Order Management operations.

The role emphasizes managing daily operations across multiple revenue cycle functions, supervising supervisors and frontline staff, and driving performance in cash collections, denials, and customer satisfaction. The position requires strong leadership, strategic planning, and collaboration with payers, customers, and business leaders to resolve complex issues while ensuring regulatory and payer

Qualifications

• 8–12 years of experience in revenue cycle management, preferred.
• At least 4 years of experience in handling an RCM team, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.

Responsibilities

• Manages daily operations and supervises supervisors, team leads, and frontline employees across multiple revenue cycle functions.
• Drives performance against key metrics including productivity, quality, service level, cash collections, denial rates, and customer experience.
• Develops and executes operational strategies that improve efficiency, reduce rework, and enhance reimbursement outcomes.
• Partners with cross-functional teams, payers, customers, and business leaders to resolve complex operational issues.
• Ensures compliance with payer, regulatory, and company policies and procedures.
• Leads workforce planning, staffing, training, and employee development initiatives.
• Utilizes data, reporting, and analytics to identify trends, drive root cause analysis, and implement corrective actions.
• Manages operational projects and continuous improvement initiatives to support business objectives.
• Builds leadership capability within the organization through coaching, mentoring, and succession planning.
• Influences stakeholders and gains alignment across various levels of the organization to achieve desired business outcomes.

Education

Bachelor's degree in related field

Job description

Cardinal Health, Inc. is seeking a senior leader to oversee Customer Order Management operations.

The role emphasizes managing daily operations across multiple revenue cycle functions, supervising supervisors and frontline staff, and driving performance in cash collections, denials, and customer satisfaction. The position requires strong leadership, strategic planning, and collaboration with payers, customers, and business leaders to resolve complex issues while ensuring regulatory and payer