Retirement Plan Testing & Analytics Specialist

Origo BPO (Phils) Limited, Inc.; Mabalacat; On-site; PHP 391,000 - 781,000; Full time

Job summary

Origo BPO (Phils) Limited, Inc. is seeking a Testing & Analytics Analyst to independently perform retirement plan compliance testing, employer contribution calculations, client data analysis, and plan-document review within established procedures and regulatory guidance.

The role requires strong analytical, organizational, and communication skills to support internal and external stakeholders, validate results, and identify opportunities for process improvement and operational efficiencies.

Qualifications

• Bachelor's degree in accounting, finance, mathematics or related field.
• Qualified 401(k) Administrator (QKA) credential preferred but not required.
• Ability to obtain ASPPA Retirement Plan Fundamentals (RPF) I within 6 months of hire and RPF II or equivalent certificate within 1 year of hire preferred, but not required.
• Minimum 2+ years of 401(k), retirement plan, compliance testing, plan analytics, or related financial services experience preferred, but not required.
• 1+ year of client-facing or customer support experience in the financial services industry required.
• Advanced Excel experience preferred.
• Experience using FIS Relius, Jira, and Microsoft Office highly preferred.

Responsibilities

• Perform annual non-discrimination testing, including ADP/ACP, Top Heavy, 402(g), 415, and other required compliance testing based on plan provisions.
• Review, analyze, and validate client data for completeness and accuracy to support compliance testing, plan analytics, and contribution calculations.
• Research, interpret, and apply plan documents and ERISA, IRS, and DOL requirements within established procedures, regulatory guidance, and departmental standards to determine testing requirements and corrective actions; escalate novel, ambiguous, or higher risk matters to a Senior Analyst or department leadership.
• Communicate testing results, annual expectations, deadlines, and corrective solutions professionally and accurately to internal stakeholders, account managers, clients, and partners.
• Serve as a knowledgeable resource for routine and moderately complex questions from internal stakeholders regarding assigned plan analytics, compliance testing processes, and employer-contribution work.
• Manage assigned workload, ticket queues, and departmental reporting to ensure adherence to internal goals, regulatory deadlines, and service-level agreements.
• Research, investigate, and resolve testing, data, and calculation questions while escalating concerns and providing guidance to management as needed.
• Support the investigation and resolution of internal and external client inquiries and escalations related to compliance testing, analytics, and project work; resolve matters within established authority and escalate complex, sensitive, or higher-risk issues as appropriate.
• Identify process-improvement opportunities and participate in approved procedure, workflow, reporting, control, and automation improvements by testing changes, documenting results, and providing implementation feedback.
• Assist with maintaining process documentation, preparing IT or internal business requests, and supporting working groups or enterprise projects as assigned.
• Remain current on ERISA, IRS, DOL, 401(k) Testing, and plan compliance rules and regulatory changes.
• Perform employer profit sharing, matching, safe harbor, and discretionary contribution calculations using client data and Company systems.
• Provide expertise and consulting with the design, administration and communication of annual employer profit sharing, matching, retro safe harbor, forfeiture and other employer contributions using data housed within company systems.
• Collaborates closely with the plan analytics at-large team to manage an assigned caseload of profit-sharing projections/calculations, proposals, reports, and, if necessary, revisions.
• With support, demonstrates strong project management skills to manage the assigned profit-sharing caseload in a timely and efficient manner.
• With minimal guidance, apply advanced retirement plan knowledge to prepare projections, perform calculations, and design cost comparisons – including, but not limited to, cross-tested profiting sharing, matching, match true-ups, plan aggregation, and safe harbor.
• Demonstrate a consultative approach toward plan designs with the client and focuses on client satisfaction, communication, and client retention.
• Develops proposals for potential clients highlighting benefits, such as cost savings and tax advantages, of the plan design.
• Occasionally, perform client consultations via video conference or over-the-phone.
• During consultations, ensure clients are fully informed of plan limits, rules, regulations, requirements, testing principles, etc.
• Crosstrain on other compliance-related activities and provide assistance as needed, including 5500s and plan audits and related plan analytics support

Skills

ERISA compliance testing

Analytical mindset

Communication skills

Data analysis

Education

Bachelor's degree in accounting/finance/math

ASPPA RPF I within 6 months

Tools

Jira

FIS Relius

Microsoft Excel

Microsoft Office

Job description

Origo BPO (Phils) Limited, Inc. is seeking a Testing & Analytics Analyst to independently perform retirement plan compliance testing, employer contribution calculations, client data analysis, and plan-document review within established procedures and regulatory guidance.

The role requires strong analytical, organizational, and communication skills to support internal and external stakeholders, validate results, and identify opportunities for process improvement and operational efficiencies.