Retention Specialist - Pioneer Tier 3 (Pasig, Onsite)

Miranda HR; Pasig; On-site; PHP 264,045 - 316,274; Full time

Benefits offered by this job

HMO w/ 2 Free Dependents

10% Night Differential

Free Shuttle Service

Free use of Gym, Billiards and other amenities

Fast hiring process (same day Job Offer)

Opportunity to enhance your sales and retention skills

Job summary

A prominent HR firm is looking for a highly motivated Retention Specialist to join their Tier 3 Pioneer Retention Account in Pasig. The role includes handling customer concerns, providing effective solutions, and building strong customer relationships. Required qualifications include a High School diploma, 1 year of BPO experience, and strong communication skills. Benefits include a competitive salary package of up to ₱26,000, HMO for two dependents, and other incentives such as a night differential and gym access.

Qualifications

• At least 1 year BPO experience required.
• Minimum 6 months Sales BPO experience necessary.
• Willingness to work onsite in Pasig is essential.

Responsibilities

• Handle inbound and outbound customer interactions.
• Address customer concerns and provide appropriate retention solutions.
• Build strong customer relationships through effective communication.

Skills

Strong communication and negotiation skills

Education

High School Graduate or Senior High School Graduate

Job description

A prominent HR firm is looking for a highly motivated Retention Specialist to join their Tier 3 Pioneer Retention Account in Pasig. The role includes handling customer concerns, providing effective solutions, and building strong customer relationships. Required qualifications include a High School diploma, 1 year of BPO experience, and strong communication skills. Benefits include a competitive salary package of up to ₱26,000, HMO for two dependents, and other incentives such as a night differential and gym access.