Retail Store Manager (SM Caloocan)

KKV Supply Chain Corporation; Caloocan; On-site; PHP 500,000 - 900,000; Full time

Job summary

KKV Supply Chain Corporation in the Philippines seeks an experienced Store Manager for large-scale retail operations. You will manage monthly targets, drive sales and profits, and monitor performance with data analysis to implement improvements.

You will oversee inventory, store displays, training, customer feedback, and safety, while coordinating staffing and corporate culture across the store network. Ability to work rotating hours and willingness to travel is required.

Qualifications

• Bachelor's degree preferred, 3-5 years experience in store management in retail; experience in large-scale or fast-retail environment preferred.
• Strong data analysis ability; able to grasp turnover-related data, attrition, turnover rate, promotion ratio.
• Strong overall planning, data statistics, induction, analysis and application ability, workflow and standard formulation, commodity analysis and adjustment, visual display, and risk management awareness.

Responsibilities

• Manage store sales and profit indicators based on monthly targets issued by headquarters.
• Track performance and regularly perform data analysis and improvement.
• Control costs and maintain sensitive analysis of competing products.
• Ensure store safety and the protection of assets before and after operations.
• Inventory management: daily stock checks and expiration date monitoring; analyze product data to plan improvements and increase sales.
• Inspect and manage product displays; supervise display execution and provide feedback.
• Train and ensure service management of store personnel; handle customer service feedback and complaints to preserve brand image.
• Handle payments and tax-related tasks; supervise payment security and store self-inspection; implement anti-theft measures.
• Recruit, train, and retain store staff; ensure staffing and build staff echelon with adherence to company standards and systems; timely training.
• Ensure implementation of work, provide summaries, feedback, and optimization suggestions.
• Promote the company's culture; understand information policy; build a simple and efficient store culture.

Skills

Data analysis

Data statistics

Planning ability

Risk management awareness

Visual display ability

Education

Bachelor's degree preferred

Job description

Preferable candidate from large scale and fast retail company.

Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.

Track the performance and regularly do data analysis and improvement.

Control cost and maintain sensitive analysis of competing products.

2. Store management:

Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets.

3. Product management:

Responsible for inventory management such as daily inventory and product expiration date checking

Analyze store product data to plan improvements and increase sales.

Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work, and feedback on problems.

5. Training management:

Responsible for the training and ensuring service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image.

Follow up and deal with the payment and tax work in the store.

Supervise the security of the payment and self-inspection of the store.

Formulate anti-theft measures to supervise the implementation of the store.

Responsible for the selection, use, teaching and retention of store employees

Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff.

Supervise the implementation of the work, timely summary, feedback and optimization suggestions.

8. Cultural management:

Deeply understand the company's information policy

Promote and implement the company's corporate culture.

Build a good store culture to achieve simplicity and efficiency.

9. Recruitment and Training of new retail staffs

Requirements:

1. Bachelor's degree is preferred, and more than 3-5 years of experience in store management in the retail industry especially newly set up retail stores. Preferable candidate from large scale and fast retail company.

2. Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.

3. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability, and keen risk management awareness

4. Follow company regional deployment and identify with the company's corporate culture and values. Willing to relocate or travel outstation to other stores

5. Able to work on 3 rotating retail operation hours including weekends and public holidays.
Prefer immediate starter/short notice candidate.

7. Proficient in the local national language, English can be used as a working language.