Department Supervisor/Assistant (Southwoods)

KKV Supply Chain Corporation; Biñan; On-site; PHP 279,000 - 424,000; Full time

Job summary

KKV Supply Chain Corporation is seeking a Department Supervisor/Assistant (Southwoods) to manage store sales, profitability, and daily operations. You will lead data analysis, inventory checks, staff training, customer service, safety, and visual display compliance.

This role requires strong planning, a hands-on leadership style, and willingness to relocate to outstation stores. Experience in retail (skincare & cosmetics) and ability to work rotating shifts including weekends is preferred.

Qualifications

• Bachelor's degree is preferred, or 3–5 years of store management in retail (skincare & cosmetics).
• Strong data analysis ability to interpret turnover, attrition, promotions, and sales trends.
• Excellent planning, statistics, workflow design, and visual merchandising skills.
• Willing to relocate or travel to other stores and work rotating shifts, including weekends and holidays.

Responsibilities

• Manage store sales and profit indicators based on monthly targets.
• Track performance and perform data analysis and improvement.
• Control costs and maintain sensitive analysis of competing products.
• Oversee inventory, stock counts, and product expiration checks.
• Train and supervise store staff, handle customer service and feedback, and enforce brand image.
• Ensure safety of assets and implement anti-theft measures.

Skills

Data analysis

People management

Planning

Visual merchandising

Customer service

Education

Bachelor's degree preferred

Tools

Excel

Job description

Department Supervisor/Assistant (Southwoods)

Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.

Track the performance and regularly do data analysis and improvement

Control cost and maintain sensitive analysis of competing products

2. Store management:

Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets

3. Product management:

Responsible for inventory management such as daily inventory and product expiration date checking

Analyze store product data to plan improvements and increase sales

Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work and feedback on problems

5. Training management:

Responsible for the training and ensure service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image

Follow up and deal with the payment and tax work in the store

Supervise the security of the payment and self-inspection of the store

Formulate anti-theft measures to supervise the implementation of the store

Responsible for the selection, use, teaching and retention of store employees

Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff

Supervise the implementation of the work, timely summary, feedback and optimization suggestions

8. Cultural management:

Deeply understand the company's information policy

Promote and implement the company's corporate culture

Build a good store culture to achieve simplicity and efficiency

9. Recruitment and Training new retail staffs

Source, recruit and interview store staffs

Attend career fair and employer branding together with HR teams

Train new staffs, prepare new staff onboarding

Requirements:

• 1. Bachelor's degree is preferred/ more than 3-5 years of experience in store management in the retail industry (skincare & cosmetics) and new set up retail stores.
• 2. Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.
• 3. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability and keen risk management awareness
• 4. Follow company regional deployment and identify with the company's corporate culture and values.
• 5. Willing to relocate or travel outstation to other stores
• 6. Able to work on rotating retail operation hour including weekend and public holiday
• 7. Able to work in rotating shifts