Retail Sales Manager, Philippines

Glory Global; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Glory Global is seeking an Account Manager to drive the sale of its full range of retail solutions. You will manage key accounts, identify new revenue opportunities, and ensure timely CRM updates, reports, call plans, and receivables collection in line with Glory Global Solutions selling approach.

Responsibilities include meeting or exceeding sales targets, building strong product knowledge, liaising with the Sales team, and coordinating customer installations to deliver total product solutions

Qualifications

• Experience in business-to-business consultative sales in retail or related sectors.
• Ability to follow a structured sales process.
• Demonstrated hunter mentality with proven penetration into retail accounts.
• Ability to deliver solution-based selling to senior executives.
• Independent work style with initiative and drive.
• Strong presentation, communication and interpersonal skills.
• High customer focus and relationship-building ability.
• Solid project management for coordinating internal/external resources.
• Proficiency with Microsoft Office tools.

Responsibilities

• Meet or exceed sales targets and drive new sales streams.
• Regularly monitor accounts and markets for additional revenue opportunities.
• Build and maintain strong product knowledge to support growth opportunities.
• Liaise with Sales team to leverage relationships and deliver total product solutions.
• Build and maintain relationships with account stakeholders.
• Develop corrective action plans for customer issues and ensure installations run smoothly.
• Develop comprehensive account plans and provide monthly reports/forecasts.
• Monitor market trends and identify growth areas and risk mitigation strategies.
• Communicate customer feedback to key stakeholders for future planning.

Skills

B2B solution sales

Retail sector experience

Structured sales process

Hunter mentality

Solution-based selling

Independent worker

Presentation skills

Customer focus

Project management

Tools

Microsoft Office

Job description

The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including connectivity software solutions to retail businesses following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities such as updating CRM, reports, call plans, collecting receivables on time, etc.

Key Responsibilities

• Meet/exceed agreed sales targets and drive new sales streams
• Regularly monitor accounts and markets for additional revenue opportunities
• Build and maintain strong product knowledge to support ongoing business growth opportunities
• Liaise with Sales team members to leverage existing relationships and new prospects to deliver total product solutions

Customer Relationships

• Build and maintain strong relationships with account stakeholders
• Develop corrective action plans for customer problem solving when necessary
• Ensure the smooth coordination of customer installations
• At all times operate to support and strengthen the GGS brand with assigned customers

Business Planning

• Develop comprehensive account plans for all accounts
• Provide monthly reports on key accounts including accurate forecasts
• Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response
• Communicate customer feedback to key stakeholders for use in future revenue/product planning

Skills, Knowledge & Expertise

• Some experience of business-to-business consultative solution sales within the Retail sector and/or sector where service levels are a key driver .
• Must have experience successfully following a structured sales process.
• Position requires a “hunter mentality” that has demonstrated successful penetration of retail companies
• Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives in the top end of the larger local and community businesses in their geography.
• The ability to work independently, flexibly, and with a high degree of initiative
• Excellent presentation, communication and interpersonal skills
• Strong customer focus
• Solid project management skills in the coordination of both internal and external resources
• High level of integrity and work ethic
• Strong aptitude for business case development
• Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products
• Ability to work independently with a high sense of urgency