Retail Sales Coach: Master Closing & Objection Handling

TASQ Staffing Solutions; Cebu City; On-site; PHP 210,000 - 320,000; Full time

Job summary

TASQ Staffing Solutions in Cebu City is hiring a Sales Coach for Retail Sales to coach and raise performance of call center agents onsite. The role focuses on closing techniques, objection handling, and adherence to scripts while aligning with the sales manager and team leads.

You will analyze daily metrics, ensure QA standards, and drive KPI achievement across bottom, mid, and top performers through targeted coaching and coaching plans.

Qualifications

• One-on-one coaching of agents with focus on closing techniques and script adherence.
• Ability to coach bottom, mid, and top performers to raise overall performance.
• Experience handling KPIs related to sales quotas across products.
• Strong objection handling and performance analysis using CRM, QA tools, and dashboards.

Responsibilities

• Do one-on-one coaching with agents to improve closing rates and adherence to scripts.
• Align coaching priorities with the Sales Manager and Team Leads to meet business objectives.
• Ensure compliance with client-approved scripts, disclosures, and quality standards.
• Analyze Daily and Weekly performance reports to track progress and inform coaching.

Skills

Coaching

Sales leadership

Objection handling

Sales CRM

QA tools

Excel dashboards

KPIs

Education

College Graduate

Tools

Sales CRM

QA Tools

Excel Dashboards

Job description

TASQ Staffing Solutions in Cebu City is hiring a Sales Coach for Retail Sales to coach and raise performance of call center agents onsite. The role focuses on closing techniques, objection handling, and adherence to scripts while aligning with the sales manager and team leads.

You will analyze daily metrics, ensure QA standards, and drive KPI achievement across bottom, mid, and top performers through targeted coaching and coaching plans.