A leading retail company in Metro Manila seeks a Customer Service Representative to engage with in-store customers. Responsibilities include driving sales through effective communication, supporting store operations, and collaborating with team members. Candidates should have at least a High School diploma and strong communication skills. Experience in retail is preferred but fresh graduates are welcome.
Qualifications
Minimum High/Senior High School degree; further education in sales/marketing is a plus.
At least 6 months of experience in retail sales or customer service.
Strong communication skills and proficiency in sales management.
Responsibilities
Act as the primary point-of-contact for customers.
Drive sales through effective product communication.
Support daily store operations and maintain cleanliness.
Skills
Excellent communication
Public speaking
Sales techniques
Customer management
Strong work ethic
Education
High/Senior High School degree
Job description
Responsibilities
Act as the primary point-of-contact for in-store customers, delivering outstanding customer service.
Drive sales through knowledgeable communication about products and services.
Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations.
Support daily store operations, including inventory management and ensuring store cleanliness.
Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.
Qualifications
Educational Qualifications: High/Senior High School degree minimum; further education in sales/marketing is a plus.
Experience Level: at least 6 months of experience in retail sales or customer service. Fresh graduates without experience are welcome to apply as long as you meet the other qualifications.
Skills and Competencies: Excellent communication and public speaking skills
Proficiency in sales and customer management
Ability to demonstrate strong sales techniques and product knowledge
Strong work ethic and reliability
Responsibilities and Duties: Engage with customers to understand their needs and assist them with purchases
Working Conditions
Retail environment with standard retail hours, including weekends and holidays; physical ability to stand for extended periods and lift up to 20 pounds.
Qualities and Traits
Personable, positive attitude with a customer-oriented approach
Exceptional interpersonal skills and ability to build rapport
Adaptive to change and fast-paced retail conditions
Detail-oriented with excellent time-management skills