Responsibilities and Duties
- Act as the primary point-of-contact for in-store customers, delivering outstanding customer service.
- Drive sales through knowledgeable communication about products and services.
- Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations.
- Support daily store operations, including inventory management and ensuring store cleanliness.
- Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.
- Engage with customers to understand their needs and assist them with purchases.
- Meet sales targets and contribute to store profitability.
- Handle transactions and ensure accurate cash management.
- Maintain presentation of sales floor, products, signage, and displays.
Educational Qualifications
- Educational Qualifications: High/Senior High School degree minimum; further education in sales/marketing is a plus.
Experience Level
- Experience Level: 1-3 years of experience in retail sales or customer service.
Skills and Competencies
- Skills and Competencies: Excellent communication and public speaking skills.
- Proficiency in sales and customer management.
- Ability to demonstrate strong sales techniques and product knowledge.
- Strong work ethic and reliability.
Working Conditions
- Working Conditions: Retail environment with standard retail hours, including weekends and holidays; physical ability to stand for extended periods and lift up to 20 pounds.
Qualities and Traits
- Qualities and Traits: Personable, positive attitude with a customer-oriented approach.
- Exceptional interpersonal skills and ability to build rapport.
- Adaptive to change and fast-paced retail conditions.
- Detail-oriented with excellent time-management skills.