A retail services provider is looking for a Customer Service Associate to act as the primary point-of-contact for customers in a retail environment. The ideal candidate should possess a High/Senior High School degree and have 1-3 years of experience in retail sales or customer service. Key responsibilities include driving sales, maintaining inventory knowledge, and providing outstanding customer service. Candidates should demonstrate excellent communication skills and a positive attitude in a fast-paced environment.
Qualifications
1-3 years of experience in retail sales or customer service.
Ability to demonstrate strong sales techniques and product knowledge.
Strong work ethic and reliability.
Responsibilities
Act as the primary point-of-contact for customers.
Drive sales through knowledgeable communication.
Support daily store operations and inventory management.
Skills
Excellent communication
Public speaking skills
Sales techniques
Customer management
Education
High/Senior High School degree
Further education in sales/marketing
Job description
Responsibilities
Act as the primary point-of-contact for in-store customers, delivering outstanding customer service.
Drive sales through knowledgeable communication about products and services.
Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations.
Support daily store operations, including inventory management and ensuring store cleanliness.
Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.
Qualifications
Educational Qualifications: High/Senior High School degree minimum; further education in sales/marketing is a plus.
Experience Level: 1-3 years of experience in retail sales or customer service.
Skills and Competencies: Excellent communication and public speaking skills
Proficiency in sales and customer management
Ability to demonstrate strong sales techniques and product knowledge
Strong work ethic and reliability
Responsibilities and Duties: Engage with customers to understand their needs and assist them with purchases
Working Conditions
Retail environment with standard retail hours, including weekends and holidays; physical ability to stand for extended periods and lift up to 20 pounds.
Qualities and Traits
Qualities and Traits: Personable, positive attitude with a customer-oriented approach
Exceptional interpersonal skills and ability to build rapport
Adaptive to change and fast-paced retail conditions
Detail-oriented with excellent time-management skills