Sales Representative

MKS Workforce Management Services Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail services company in Metro Manila is seeking a Customer Service Representative to engage with customers, drive sales, and assist in daily store operations. The ideal candidate will have 1-3 years of retail experience and possess excellent communication skills. This role requires a customer-oriented approach and involves working standard retail hours, including weekends and holidays.

Qualifications

• 1-3 years of experience in retail sales or customer service.
• Physical ability to stand for extended periods and lift up to 20 pounds.

Responsibilities

• Engage with customers to understand their needs.
• Meet sales targets and contribute to store profitability.
• Handle transactions and ensure accurate cash management.
• Maintain presentation of sales floor, products, signage, and displays.

Skills

Excellent communication skills

Public speaking

Interpersonal skills

Customer-oriented approach

Education

High/Senior High School degree minimum

Further education in sales/marketing

Job description

Overview

Act as the primary point-of-contact for in-store customers, delivering outstanding customer service. Drive sales through knowledgeable communication about products and services. Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations. Support daily store operations, including inventory management and ensuring store cleanliness.

Responsibilities and Duties

• Engage with customers to understand their needs and assist them with purchases.
• Meet sales targets and contribute to store profitability.
• Handle transactions and ensure accurate cash management.
• Maintain presentation of sales floor, products, signage, and displays.
• Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.

Qualifications

• Educational Qualifications: High/Senior High School degree minimum; further education in sales/marketing is a plus.
• Experience Level: 1-3 years of experience in retail sales or customer service.
• Skills and Competencies: Excellent communication and public speaking skills.

Working Conditions

• Retail environment with standard retail hours, including weekends and holidays; physical ability to stand for extended periods and lift up to 20 pounds.

Qualities and Traits

• Personable, positive attitude with a customer-oriented approach.
• Exceptional interpersonal skills and ability to build rapport.
• Adaptive to change and fast-paced retail conditions.
• Detail-oriented with excellent time-management skills.