Sales Representative

MKS Workforce Management Services Inc.; Taguig; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail services company in Taguig is seeking a customer service representative to deliver outstanding service and drive sales. You will assist customers, manage inventory inquiries, and support daily store operations. Candidates should have 1-3 years of experience in retail or customer service and a high school diploma. This is a customer-oriented role in a fast-paced environment.

Qualifications

• 1-3 years of experience in retail sales or customer service.
• Ability to stand for extended periods and lift up to 20 pounds.
• Detail-oriented with excellent time-management skills.

Responsibilities

• Deliver outstanding customer service as the primary point-of-contact.
• Drive sales through knowledgeable communication about products.
• Maintain a thorough understanding of inventory to assist customers.
• Support daily store operations, ensuring cleanliness and order.
• Engage with customers to understand their needs and assist in purchases.

Skills

Excellent communication skills

Public speaking skills

Proficiency in sales and customer management

Strong sales techniques

Education

High/Senior High School degree

Further education in sales/marketing

Job description

Overview

Act as the primary point-of-contact for in-store customers, delivering outstanding customer service. Drive sales through knowledgeable communication about products and services. Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations. Support daily store operations, including inventory management and ensuring store cleanliness. Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.

Responsibilities and Duties

• Act as the primary point-of-contact for in-store customers, delivering outstanding customer service.
• Drive sales through knowledgeable communication about products and services.
• Maintain a thorough understanding of all inventory to answer customer inquiries and make recommendations.
• Support daily store operations, including inventory management and ensuring store cleanliness.
• Collaborate with the MKS Workforce Management Services Inc. team to meet targets and contribute to recruitment industry insights.
• Engage with customers to understand their needs and assist them with purchases.
• Meet sales targets and contribute to store profitability.
• Handle transactions and ensure accurate cash management.
• Maintain presentation of sales floor, products, signage, and displays.

Education and Experience

• Educational Qualifications: High/Senior High School degree minimum; further education in sales/marketing is a plus.
• Experience Level: 1-3 years of experience in retail sales or customer service.
• Skills and Competencies: Excellent communication and public speaking skills
• Proficiency in sales and customer management
• Ability to demonstrate strong sales techniques and product knowledge
• Strong work ethic and reliability

Working Conditions

• Working Conditions: Retail environment with standard retail hours, including weekends and holidays; physical ability to stand for extended periods and lift up to 20 pounds.

Qualities and Traits

• Qualities and Traits: Personable, positive attitude with a customer-oriented approach
• Exceptional interpersonal skills and ability to build rapport
• Adaptive to change and fast-paced retail conditions
• Detail-oriented with excellent time-management skills