Retail Sales Associate

Our Home; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail company in Davao del Sur is seeking a customer service representative responsible for direct selling and ensuring customer satisfaction. The ideal candidate should have strong communication skills and preferably experience in sales and customer service. This role involves assisting customers with product selections and managing stock displays.

Responsibilities

• Follow company policies and procedures for daily operations.
• Assist customers in selecting merchandise.
• Ensure availability of stocks and arrange displays.
• Ensure high levels of customer satisfaction.
• Address customer complaints with understanding.

Skills

Good communication skills

Customer service

Sales experience

Education

At least Senior HS graduate or 2 years in College

Job description

Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service.

1. Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.
• Attend and assist customers in the selection and choice of merchandise style, color or size.
• Direct the customers to the nearest counter for payment of the merchandise.
• Replenish stocks on display and ensure availability of stocks in the selling area.
• Arrange display of stocks.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend to customer complaints with eagerness and understanding.

Qualifications

• At least Senior HS graduate or 2 years in College
• Preferably with sales and customer service experience
• Must have good communication skills