A retail company in Pampanga is seeking a dedicated individual for merchandise management and customer service. The role involves displaying and selling products, monitoring inventory levels, and providing excellent customer assistance. Ideal candidates are college graduates or at least 2nd year college level with retail experience and strong communication skills. This position requires the ability to handle physical tasks, a pleasing personality, and a willingness to learn and adapt to changes.
Qualifications
Must be a college graduate or at least 2nd year college level.
With experience in retail and product knowledge.
Computer literate with good communication skills.
Responsibilities
Display, arrange, replenish and sell store merchandise.
Monitor inventory and conduct physical checks.
Assist customers with product usage and features.
Skills
Customer service
Sales
Inventory management
Communication skills
Team-player
Education
College graduate or at least 2nd year college level
Job description
RESPONSIBILITIES
Responsible for the proper display, arrangement, replenishment, housekeeping and selling of store merchandise.
Monitors the inventory of all items handled. Timely conducts physical inventory of items to check for under and/or over stocks.
Helps the department officers/Branch Head in analyzing suggested quantity of merchandise for reorder.
Ensures that all items in the selling area have the necessary DTI marks and barcodes for easier POS transactions and customer information.
Assists customers in determining the preferred purchase as well as explain to them each merchandise features, proper usage and maintenance. Practices suggestive selling to fill in customer’s requirements.
Conducts product demonstration to customers after payment to check the quality, making sure that it is functioning properly before release to customer.
Aids in the customer service department in handling return/exchange of merchandise.
Renders high impact customer service to all patrons making sure that they are satisfied and well taken care of.
Has in-depth knowledge of the existing promotions and sale activities in the store for customer information.
Acts as Cashier-reliever during Casher’s rest day and break schedules.
QUALIFICATIONS
College graduate or at least 2nd year college level.
With relative work experience from other retail companies, has product knowledge.
Computer literate, good in written and oral communication, good listening skills.
Pleasing personality, can work under pressure, keen to details and team-player.
Good body-built and has the ability to carry at least 10 kilos.
Willing to undergo training and adapt to changes in the branch assignment.