A retail company in Quezon City seeks a sales associate to enhance customer experience through direct selling and excellent service. Responsibilities include assisting customers with product selection and ensuring stock availability. Candidates should have strong communication skills and preferably some experience in sales or customer service.
Qualifications
Must have good communication skills.
Preferably with sales and customer service experience.
Responsibilities
Perform direct selling through knowledgeable customer service.
Attend and assist customers in selection and choice of merchandise.
Ensure high levels of customer satisfaction through excellent service.
Skills
Good communication skills
Customer service experience
Education
At least Senior HS graduate or 2 years in College
Job description
Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service.
1. Daily Operations
Consistently follow and abide by the company’s established policies and procedures.
Attend and assist customers in the selection and choice of merchandise style, color or size.
Direct the customers to the nearest counter for payment of the merchandise.
Replenish stocks on display and ensure availability of stocks in the selling area.
Arrange display of stocks.
2. Customer Engagement
Ensure high levels of customers’ satisfaction through excellent service.
Acknowledge the presence of customers, listen and pay attention to their needs.
Attend to customer complaints with eagerness and understanding.
Qualifications
At least Senior HS graduate or 2 years in College
Preferably with sales and customer service experience