Retail Sales Associate

Our Home; Angeles; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in Pampanga is seeking a customer service representative to engage with customers and assist in their shopping experience. Responsibilities include direct selling, ensuring customer satisfaction, and managing stock displays. Candidates should have strong communication skills and be eager to resolve customer inquiries.

Qualifications

• Experience in direct selling and customer service.
• Strong communication and interpersonal skills.
• Ability to handle customer complaints effectively.

Responsibilities

• Perform direct selling with excellent customer service.
• Assist customers in selecting merchandise.
• Ensure customer satisfaction through effective engagement.

Job description

Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service.

Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.
• Attend and assist customers in the selection and choice of merchandise style, color or size.
• Direct the customers to the nearest counter for payment of the merchandise.
• Replenish stocks on display and ensure availability of stocks in the selling area.
• Arrange display of stocks.

Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend to customer complaints with eagerness and understanding.