Retail Sales and Operations Associate

SUN BATTLEDORE INC; Metro Manila; Sur place; PHP 240 000 - 320 000; Plein temps

Résumé du poste

SUN BATTLEDORE INC in Metro Manila is seeking a Retail Sales Operation Associate to oversee daily retail operations across assigned store locations, supporting in-store sales and customer service while aligning head office directives with front-line execution. The role is hybrid with field-based duties, including store visits, merchandising, inventory monitoring, and regular reporting to management.

Travel to multiple stores is required, weekends may be expected, and you will aid in training and

Qualifications

• Minimum 2 years of experience in retail sales or area/store coordination.
• Strong communication and interpersonal skills.
• Willingness to travel between multiple store locations.

Responsabilités

• Assist customers in-store with product recommendations and purchases.
• Visit assigned stores to ensure merchandising, cleanliness, and visual standards.
• Coordinate promotions and marketing rollouts with store teams.
• Assist in stock receiving, transfer, and inventory counting; monitor SMMS.
• Support training of new store staff on sales techniques and product knowledge.
• Provide timely sales and inventory reports to Head Office.
• Achieve individual and store sales targets through upselling and cross-selling.

Connaissances

Retail sales

Customer service

Stock monitoring

Communication skills

Store travel

Description du poste

JOB SUMMARY

The Retail Sales Operation Associate oversees daily retail operations across assigned store locations while actively supporting in-store sales and customer service. This hybrid role ensures smooth coordination between head office directives and front-line execution, while helping drive sales, monitor store performance, and support inventory and merchandising activities.

Retail Sales Operation Associate position reports directly to the Area Sales Supervisor and the Retail Sales & Operations Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

Sales & Customer Engagement

• Assist customer’s in-store with product recommendations, fitting, and purchase decisions.

Area Coordination & Store Support

• Regularly visit assigned stores to check compliance with merchandising, cleanliness, and visual display standards.
• Coordinate implementation of promotional activities and marketing rollouts.
• Follow proper instructions given by the immediate superior.
• Submit weekly reports on store performance, sales trends, and operational issues to Head Office.

Inventory & Stock Monitoring

• Assist in stock receiving, transfer, and inventory counting activities.
• Spot checking of the merchandise inventory and strictly implementation of the Stocks Monitoring Movement Sheet (SMMS).
• Coordinate with warehouse team and store staff to address stock shortages or discrepancies.
• Ensure proper display and replenishment of fast-moving items.
• Keep well balanced inventory.

Team & Training Support

• Support training of new store staff on sales techniques and product knowledge.
• Monitor staff performance during store visits and provide basic coaching when needed.
• Communicate updates from HQ to store teams clearly and promptly.
• Follow proper instructions given by immediate superior.
• Adept in cashiering works
• Perform other tasks that may be assigned from time to time
• Reports: Daily Sales Reporting, Daily/Weekly/Monthly Sales Report, Monthly Inventory Report, Monthly Store Report, Store/Outlet Current Information, Maintain logbook sales/inventory/category monitoring.
• Smile and greet customers as they enter the store.
• Achieve individual and store sales targets through upselling and cross-selling.
• Handle customer concerns or feedback and elevate major issues as needed.

JOB SPECIFICATIONS

• At least 2 years’ experience in retail sales or area/store coordination.
• Strong communication and interpersonal skills.
• Willingness to travel between multiple store locations.
• Knowledge or interest in sports retail (badminton/pickle ball a plus).
• Flexible with working weekends and holidays.

Working Conditions:

• Field-based role with store visits at least 6 days/week.
• May be required to assist during events, store openings, or audits.
• Perform other tasks that may be assigned from time to time.