Sales Associate
Company: Infinity Strategic Management Solutions Inc., in partnership with Beyond Innovation Inc.
Job Summary
The Sales Associate is responsible for providing excellent customer service, promoting and selling company products, achieving sales targets, and maintaining an organized and attractive selling area. The role also supports daily store operations to ensure a positive shopping experience for customers.
Key Responsibilities
1. Sales Responsibilities
- Welcome and assist customers in a friendly, professional, and courteous manner.
- Identify customer needs and recommend suitable products.
- Demonstrate product features, benefits, and proper usage.
- Promote ongoing sales, discounts, and marketing campaigns.
- Achieve individual and store sales targets through effective selling techniques.
- Upsell and cross-sell products to maximize sales opportunities.
- Handle customer inquiries, concerns, and product-related questions professionally.
- Stay updated on product knowledge, promotions, and new arrivals.
2. Store Operations
- Maintain cleanliness, organization, and visual merchandising standards in the assigned selling area.
- Replenish stocks and ensure products are properly displayed and accurately priced.
- Monitor inventory levels and report low, damaged, or defective items.
- Assist in receiving, checking, and arranging incoming deliveries.
- Follow company policies, store procedures, and loss prevention guidelines.
- Ensure the selling area is clean, safe, and customer-ready at all times.
3. Administrative Responsibilities
- Prepare daily sales reports and other required documentation.
- Assist during inventory counts and stock reconciliation.
- Coordinate with the Store Supervisor regarding operational concerns and customer feedback.
- Complete assigned reports and administrative tasks accurately and on time.
- Perform other duties assigned by the immediate supervisor.
Qualifications
- At least High School / Senior High School Graduate.
- With at least 1 month of retail sales or customer service experience.
- Strong communication and interpersonal skills.
- Customer-focused with a positive, sales-driven attitude.
- Knowledgeable in product selling, upselling, and achieving sales targets.
- Willing to work in a department store or retail environment.
- Willing to work on shifting schedules, weekends, and holidays.
- Willing to travel to the assigned work location when necessary.
- Physically fit, as the role may require carrying products, displays, and promotional materials.
- Honest, reliable, and able to work with minimal supervision.
- Can start ASAP.