Retail Ops Auditor & Process Improvement - Travel Ready

Newstar Shopping Mart Inc.; Pangasinan; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

SSS/Philhealth/Pag-IBIG Contributions

Holiday Pay

Paid Training

Communication Allowance

HMO Insurance Benefits

Quarterly KPI Incentive

Year-End Loyalty Award & Incentive

Year-End Awarding Party with Raffles &

Prizes

Service Incentive Leave

Yearly Leave Conversion

Birthday Incentive

Up to 10% Merch Discounts

Career Advancement Programs

Company Events and Engagement Programs

Job summary

Newstar Shopping Mart Inc. is seeking an Operations Planning & Control Officer to drive operational excellence across multiple retail branches. You will perform store audits, monitor performance, analyze data, and ensure compliance with company standards and internal controls.

The role requires strong analytical skills, proficiency in MS Excel/Word/PowerPoint, and willingness to travel for branch visits. Experience in retail operations and process improvement is preferred.

Qualifications

• Graduate of any business administration courses or related field.
• 2-3 years experience in retail operations, audit, planning, or process improvement.
• Strong analytical and problem-solving skills.
• Proficient in MS Excel, Word, and PowerPoint.
• Knowledge of inventory management and retail systems is an advantage.
• Detail-oriented, organized, and able to work independently.
• Willing to travel / field work.

Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance).
• Monitor SOP adherence and internal control effectiveness.
• Identify discrepancies, risks, and process gaps.
• Prepare audit and performance reports with actionable recommendations.
• Analyze inventory, sales, and operational data using Excel/Google Sheets.
• Support operational planning and KPI monitoring.
• Recommend process improvements and cost-efficiency initiatives.
• Conduct training and coaching for store teams.
• Coordinate with department heads to ensure operational alignment.
• Travel to branches as needed.

Skills

Analytical skills

Retail operations

Data analysis

Detail-oriented

Independent work

Education

Business Administration degree

Tools

MS Excel

MS Word

PowerPoint

Job description

Newstar Shopping Mart Inc. is seeking an Operations Planning & Control Officer to drive operational excellence across multiple retail branches. You will perform store audits, monitor performance, analyze data, and ensure compliance with company standards and internal controls.

The role requires strong analytical skills, proficiency in MS Excel/Word/PowerPoint, and willingness to travel for branch visits. Experience in retail operations and process improvement is preferred.