Retail Ops Planning & Control Specialist – Audit & Improvement

Newstar Shopping Mart Inc.; Nueva Ecija; On-site; PHP 536,000 - 804,000; Full time

Benefits offered by this job

SSS/Philhealth/Pag-IBIG

Holiday Pay

Paid Training

Communication Allowance

HMO Insurance Benefits

Quarterly KPI Incentive

Year-End Loyalty Award & Incentive

Year-End Awarding Party with Raffles &

prizes

Service Incentive Leave

Yearly Leave Conversion

Birthday Incentive

Up to 10% Merch Discounts

Career Advancement Programs

Company Events and Engagement Programs

Job summary

Newstar Shopping Mart Inc. is seeking an Operations Planning & Control Officer to drive operational excellence across retail branches. You will conduct store audits, monitor performance, and analyze data to improve processes and ensure compliance with company standards.

The role requires 2-3 years in retail operations or related fields, strong analytical skills, and proficiency in MS Excel, Word, and PowerPoint. Willingness to travel to branches is essential.

Qualifications

• Graduate of any business administration or related field.
• 2-3 years experience in retail operations, audit, planning, or process improvement.
• Strong analytical and problem-solving skills.
• Proficient in MS Excel, Word, and PowerPoint.
• Knowledge of inventory management and retail systems is an advantage.
• Detail-oriented, organized, and able to work independently.
• Willing to travel / field work.

Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance)
• Monitor SOP adherence and internal control effectiveness
• Identify discrepancies, risks, and process gaps
• Prepare audit and performance reports with actionable recommendations
• Analyze inventory, sales, and operational data using Excel/Google Sheets
• Support operational planning and KPI monitoring
• Recommend process improvements and cost-efficiency initiatives
• Conduct training and coaching for store teams
• Coordinate with department heads to ensure operational alignment
• Travel to branches as needed

Skills

Analytical thinking

Problem solving

Attention to detail

Travel readiness

Independent worker

Education

Bachelor's degree in Business Administration

Tools

MS Excel

MS Word

PowerPoint

Retail systems

Job description

Newstar Shopping Mart Inc. is seeking an Operations Planning & Control Officer to drive operational excellence across retail branches. You will conduct store audits, monitor performance, and analyze data to improve processes and ensure compliance with company standards.

The role requires 2-3 years in retail operations or related fields, strong analytical skills, and proficiency in MS Excel, Word, and PowerPoint. Willingness to travel to branches is essential.