Retail Operations Leader: Drive Sales & Service Growth

Planet Sports Inc.; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Planet Sports Inc. in Metro Manila invites an experienced Retail Operations Manager to oversee a cluster of outlets. You will lead a motivated retail team, drive sales targets, and ensure top-tier customer service.

You will collate sales data, monitor store performance, coordinate with merchandising and warehouse teams, and analyse market trends to optimise revenue and inventory. Strong leadership and stakeholder communication are essential.

Responsibilities

• Plan, manage and be responsible for the full operations of the cluster of outlets assigned.
• Lead and motivate the retail team towards meeting sales targets and customer service standards.
• Collate sales and trend data, analyse and review to meet business objectives.
• Achieve top-line sales revenue and other financial KPIs.
• Work with merchandising and warehouse teams to ensure correct products reach stores to meet revenue and inventory objectives.
• Monitor and control daily store performance including sales strategy, inventory, advertising and promotions.
• Develop the retail team by upgrading skills and knowledge to meet business needs.
• Gather and analyse industry, market and competitor information.
• Manage customer feedback and work with after-sales services when needed.
• Maintain relationships with area partners and implement changes and improvements required by management.

Job description

Planet Sports Inc. in Metro Manila invites an experienced Retail Operations Manager to oversee a cluster of outlets. You will lead a motivated retail team, drive sales targets, and ensure top-tier customer service.

You will collate sales data, monitor store performance, coordinate with merchandising and warehouse teams, and analyse market trends to optimise revenue and inventory. Strong leadership and stakeholder communication are essential.