Retail Customer Experience Specialist

Concentrix; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government Mandated Benefits

Job summary

A leading customer service provider is hiring a Retail Customer Specialist in Quezon City. This full-time role requires a high school diploma and strong customer service skills. You will assist customers with inquiries, handle calls, and ensure a positive shopping experience. Previous experience in a call center is a plus, but no prior experience is required. Performance bonuses and incentives are offered.

Qualifications

• Strong customer service skills are essential.
• Proficient in English, both verbally and in writing.
• Experience in a call center environment is a plus.

Responsibilities

• Provide exceptional customer service to ensure a positive shopping experience.
• Assist customers with inquiries and resolve any issues.
• Handle incoming calls and provide support related to customer queries.

Skills

Strong customer service skills

Proficiency in English language

Excellent communication and interpersonal skills

Education

High school diploma or equivalent

Job description

A leading customer service provider is hiring a Retail Customer Specialist in Quezon City. This full-time role requires a high school diploma and strong customer service skills. You will assist customers with inquiries, handle calls, and ensure a positive shopping experience. Previous experience in a call center is a plus, but no prior experience is required. Performance bonuses and incentives are offered.