Customer Service Specialist — Fast-Paced Support

Concentrix; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company in Quezon City is seeking individuals to assist customers over the phone. Candidates should have a High School Diploma and 0-2 years of experience in customer service. The role requires proficiency in English, strong communication skills, and the ability to work in a fast-paced environment. This position offers an opportunity for growth and training in call center operations.

Qualifications

• 0–2 years in customer service or related field.
• Effective communicator, empathetic, patient.
• Ability to handle multiple tasks and work well under pressure.

Responsibilities

• Assist customers with inquiries and provide exceptional service over the phone.
• Resolve customer issues efficiently and promptly.
• Maintain accurate records of customer interactions.
• Collaborate with team members to achieve service targets.
• Participate in training programs to improve product knowledge.

Skills

Proficiency in English

Strong customer service skills

Experience in call center operations

Education

High School Diploma or equivalent

Job description

A customer service company in Quezon City is seeking individuals to assist customers over the phone. Candidates should have a High School Diploma and 0-2 years of experience in customer service. The role requires proficiency in English, strong communication skills, and the ability to work in a fast-paced environment. This position offers an opportunity for growth and training in call center operations.