Entry-Level Customer Support Specialist

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service provider in Quezon City is seeking a Customer Service Representative to assist customers via phone, email, or chat. The role requires a high school diploma and offers full-time employment with no prior experience necessary. Ideal candidates should possess strong communication skills and a customer service orientation. Join our dynamic team and contribute to enhancing customer satisfaction.

Qualifications

• Educational qualifications must include a high school diploma or equivalent.
• 0–2 years of experience is acceptable.
• Must possess strong English communication skills.

Responsibilities

• Assist customers via phone, email, or chat in a professional manner.
• Resolve customer inquiries and issues effectively to enhance satisfaction.
• Provide product and service information to customers as needed.
• Document interactions with customers in the system.

Skills

Proficient in English communication

Strong customer service orientation

Patience

Empathy

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

A leading customer service provider in Quezon City is seeking a Customer Service Representative to assist customers via phone, email, or chat. The role requires a high school diploma and offers full-time employment with no prior experience necessary. Ideal candidates should possess strong communication skills and a customer service orientation. Join our dynamic team and contribute to enhancing customer satisfaction.