Retail Customer Care Specialist - Onsite (Cebu)

Neksjob Corporation; Philippines; On-site; PHP 213,000 - 255,000; Full time

Job summary

Neksjob Corporation in Cebu City is hiring for a Retail Account with a focus on customer service. You will assist customers with product inquiries, orders, payments, and returns, delivering friendly, efficient support onsite.

The role offers on-site work in Cebu City with a strong emphasis on customer satisfaction and accurate handling of transactions. The position requires at least 6 months of call center experience, good English communication, basic computer literacy, and willingness to work

Qualifications

• At least 6 months of call center experience (CCE).
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good communication skills in English.
• Basic computer literacy.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while providing excellent customer service.

Skills

Call center experience

English communication

Basic computer literacy

Education

High School Graduate (Old Curriculum) or SHS

Job description

Neksjob Corporation in Cebu City is hiring for a Retail Account with a focus on customer service. You will assist customers with product inquiries, orders, payments, and returns, delivering friendly, efficient support onsite.

The role offers on-site work in Cebu City with a strong emphasis on customer satisfaction and accurate handling of transactions. The position requires at least 6 months of call center experience, good English communication, basic computer literacy, and willingness to work