Retail Customer Care Specialist Onsite Cebu

Neksjob Corporation; Philippines; On-site; PHP 213,000 - 255,000; Full time

Job summary

Neksjob Corporation in Cebu City, Philippines is seeking a customer-focused individual for a Retail Account role. You will assist customers with product inquiries, orders, payments, returns, and other retail concerns while delivering outstanding service onsite.

The ideal candidate has at least 6 months of call center experience, strong English communication, and basic computer literacy. This full-time onsite position requires shifting schedules in Cebu City.

Qualifications

• At least 6 months of call center experience (CCE).
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good communication skills in English.
• Basic computer literacy.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with product inquiries, orders, payments, returns, and other retail-related concerns.
• Provide excellent customer service and resolve issues in a timely manner.

Skills

Call center experience

English communication

Basic computer literacy

Willing to work onsite

Willing to work on shifting schedules

Education

High School Graduate

Job description

Neksjob Corporation in Cebu City, Philippines is seeking a customer-focused individual for a Retail Account role. You will assist customers with product inquiries, orders, payments, returns, and other retail concerns while delivering outstanding service onsite.

The ideal candidate has at least 6 months of call center experience, strong English communication, and basic computer literacy. This full-time onsite position requires shifting schedules in Cebu City.