Onsite Retail Call Center Agent | Customer Care

Neksjob Corporation; Philippines; On-site; PHP 141,000 - 234,000; Full time

Job summary

Neksjob Corporation in Cebu City is seeking customer-focused individuals for a Retail Account. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while providing excellent service onsite.

Applicants should have at least 6 months of call center experience, strong English communication, basic computer literacy, and be willing to work on shifting schedules and onsite at Cebu Insular.

Qualifications

• At least 6 months of call center experience (CCE).
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good communication skills in English.
• Basic computer literacy.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with product inquiries, orders, payments, returns, and other retail-related concerns.
• Provide excellent customer service.

Skills

Customer service

English communication

Call center experience

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Neksjob Corporation in Cebu City is seeking customer-focused individuals for a Retail Account. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while providing excellent service onsite.

Applicants should have at least 6 months of call center experience, strong English communication, basic computer literacy, and be willing to work on shifting schedules and onsite at Cebu Insular.