Onsite Retail Customer Care Agent (Shift)

Neksjob Corporation; Philippines; On-site; PHP 213,000 - 255,000; Full time

Job summary

Neksjob Corporation in Cebu City is hiring for a Retail Account support role. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while delivering excellent customer service.

Candidates should have at least 6 months of call center experience, be a High School Graduate, and possess strong English communication and basic computer literacy. Onsite work with shifting schedules is required.

Qualifications

• At least 6 months of call center experience (CCE).
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good communication skills in English.
• Basic computer literacy.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while providing excellent customer service.

Skills

English communication

Basic computer literacy

Call center experience

Education

High School Graduate

Job description

Neksjob Corporation in Cebu City is hiring for a Retail Account support role. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while delivering excellent customer service.

Candidates should have at least 6 months of call center experience, be a High School Graduate, and possess strong English communication and basic computer literacy. Onsite work with shifting schedules is required.