Retail Customer Care Specialist - Onsite, Cebu

Neksjob Corporation; Philippines; On-site; PHP 213,000 - 255,000; Full time

Job summary

Neksjob Corporation in Cebu is seeking customer-focused individuals for a Retail Account role. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while delivering excellent customer service.

Candidate requirements include 6 months of call center experience, a high school diploma (old or senior high), strong English communication, basic computer literacy, and willingness to work onsite in shifts.

Qualifications

• At least 6 months of call center experience.
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good communication skills in English.
• Basic computer literacy.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with product inquiries, orders, payments, returns and other retail-related concerns while delivering excellent customer service.

Skills

Call center experience

English communication

Basic computer literacy

Education

High School graduate (Old Curriculum) or Senior High School graduate

Job description

Neksjob Corporation in Cebu is seeking customer-focused individuals for a Retail Account role. You will assist customers with product inquiries, orders, payments, returns, and other retail-related concerns while delivering excellent customer service.

Candidate requirements include 6 months of call center experience, a high school diploma (old or senior high), strong English communication, basic computer literacy, and willingness to work onsite in shifts.