Retail COO: Scale Stores, Ops & Customer Experience

WalterMart Supermarket, Incorporated; Quezon City; On-site; PHP 12,000,000 - 18,000,000; Full time

Job summary

WalterMart Supermarket, Incorporated is seeking a strategic, execution-focused Chief Operating Officer to scale retail operations across stores, logistics, supply chain, and customer experience. The role emphasizes growth, profitability, and transformation while building high-performing teams.

The ideal candidate will bring extensive multi-site operations experience, strong financial acumen, and a hands-on, results-driven leadership style to drive operational excellence in a dynamic market.

Qualifications

• 15+ years of retail leadership experience, including senior executive roles.
• MBA.
• Proven success leading multi-site retail operations and driving profitable growth.
• Strong expertise in store operations, supply chain, and business transformation.
• Strategic thinker with a hands-on, execution-oriented leadership style.
• Strong people leadership, financial acumen, and change management capabilities.

Responsibilities

• Lead end-to-end retail operations across stores, logistics, supply chain, and operations support functions.
• Drive sales, profitability, productivity, and operational performance.
• Execute growth initiatives, business transformation, and process improvements.
• Establish KPIs and ensure accountability across the organization.
• Partner with commercial and corporate teams to deliver business objectives.
• Build and develop high-performing teams and future leaders.
• Champion a customer-centric, results-driven culture.

Skills

Retail leadership

Strategic thinking

Execution-oriented leadership

People leadership

Financial acumen

Change management

Multi-site operations

Education

MBA

Job description

WalterMart Supermarket, Incorporated is seeking a strategic, execution-focused Chief Operating Officer to scale retail operations across stores, logistics, supply chain, and customer experience. The role emphasizes growth, profitability, and transformation while building high-performing teams.

The ideal candidate will bring extensive multi-site operations experience, strong financial acumen, and a hands-on, results-driven leadership style to drive operational excellence in a dynamic market.