Operations Architect: Scale 100+ Stores & Transform

PM Consulting; Cebu City; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

PM Consulting in Cebu City seeks an experienced Chief Operating Officer to lead day-to-day operations across a growing multi-branch network, driving transformation and expansion while ensuring consistent performance and strong systems.

The role requires hands-on leadership, strategic execution, and collaboration with owners and top management to translate vision into actionable plans and KPIs across locations.

Qualifications

• Senior operations leader at director level or above.
• Extensive experience managing multi-site or multi-branch operations.
• Proven track record of managing 100+ stores or branches.
• Preferably from retail, distribution, QSR, consumer finance, or related fast-paced, branch-based industries.
• Strong strategic and execution capabilities with KPI focus.
• Experience in change management, business transformation, systems implementation or replacement, and large-scale process improvement.
• Experience in Filipino-Chinese or family-owned organizations is highly preferred.

Responsibilities

• Oversee day-to-day operations across the branch network and support functions, ensuring consistent operating standards, accountability, and performance management.
• Translate owners' strategy into actionable operating plans, targets, and management review routines.
• Identify and resolve bottlenecks, inefficiencies, gaps, and risks to improve productivity and performance.
• Maintain and strengthen ISO-certified quality management systems and ensure standardization across locations.
• Lead branch expansion with clear timelines, staffing, and readiness standards for 35–40 openings annually.
• Drive major operational transformation initiatives in coordination with CFO and technology teams.

Skills

Senior leadership

Multi-site ops

Branch management

Strategic planning

KPI tracking

Change management

ISO quality systems

Job description

PM Consulting in Cebu City seeks an experienced Chief Operating Officer to lead day-to-day operations across a growing multi-branch network, driving transformation and expansion while ensuring consistent performance and strong systems.

The role requires hands-on leadership, strategic execution, and collaboration with owners and top management to translate vision into actionable plans and KPIs across locations.