Retail Branch Leader: Grow Sales & Service Excellence

MR DIY Philippines; Dipolog; On-site; PHP 279,000 - 558,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to oversee daily branch operations in the Philippines. You will support the Branch Manager in driving sales, managing inventory, and mentoring staff to deliver outstanding customer service.

The role requires leadership, strong communication, and a proven ability to meet sales targets in a fast-paced retail environment. Flexibility for weekends and holidays is expected, with a focus on operational excellence and customer

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day‑to‑day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
• Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
• Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
• Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Education

Bachelor's degree in Business Administration, Management, or a related field

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager to oversee daily branch operations in the Philippines. You will support the Branch Manager in driving sales, managing inventory, and mentoring staff to deliver outstanding customer service.

The role requires leadership, strong communication, and a proven ability to meet sales targets in a fast-paced retail environment. Flexibility for weekends and holidays is expected, with a focus on operational excellence and customer