Branch Leader: Drive Sales & Service Excellence

MR DIY Philippines; Lapu-lapu; On-site; PHP 500,000 - 700,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily operations, drive sales, manage inventory, and ensure excellent customer service. You will lead a team, monitor performance, and implement store initiatives in a fast-paced retail environment.

The role demands strong leadership, a track record of meeting targets, and the ability to coordinate with cross-functional teams while maintaining a guest-focused store experience.

Qualifications

• Bachelor's degree in Business Administration, Management or related field.
• Minimum of 5 years of experience in retail management.
• Strong leadership and team development skills.
• Excellent communication and interpersonal skills.
• Customer-oriented with focus on service.
• Proven track record of meeting sales targets.
• Knowledge of inventory management and merchandising.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficient in MS Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day‑to‑day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
• Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
• Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
• Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Skills

Leadership

Retail management

Customer service

Sales targeting

Inventory management

Staff development

Communication

POS systems

Microsoft Office

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

Microsoft Office

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily operations, drive sales, manage inventory, and ensure excellent customer service. You will lead a team, monitor performance, and implement store initiatives in a fast-paced retail environment.

The role demands strong leadership, a track record of meeting targets, and the ability to coordinate with cross-functional teams while maintaining a guest-focused store experience.