Retail Branch Lead: Drive Sales & Service Excellence

MR DIY Philippines; Talisay; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Employee discounts

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to oversee daily branch operations and drive profitability. You will supervise staff, manage inventory, and ensure exceptional customer service in a fast-paced retail environment.

The role requires strong leadership, strategic thinking, and a track record of meeting sales targets, with flexibility to work weekends and holidays as needed.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee day-to-day branch operations including inventory control and staff supervision.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Train and develop branch staff to ensure optimal performance.
• Monitor and analyze sales performance and implement corrective actions.
• Collaborate with marketing to plan promotional activities and drive sales.
• Maintain a clean and organized store environment for a pleasant customer experience.
• Conduct regular inventory checks and ensure accurate stock levels.
• Handle cash management and ensure proper cash handling per policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Skills

Leadership & People Management

Communication Skills

Customer Service Orientation

Sales Target Achievement

Inventory Management

Merchandising Knowledge

Multitasking

Microsoft Office Proficiency

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

POS Systems

Job description

Job Description:

We are seeking an experienced and highly motivated Assistant Branch Manager to join our team at MR DIY Philippines. As an Assistant Branch Manager, you will be responsible for assisting the Branch Manager in overseeing the daily operations of the branch, ensuring efficient and effective management of resources, and providing excellent customer service.

Key Responsibilities:

1. Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.

2. Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.

3. Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.

4. Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.

5. Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.

6. Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.

7. Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.

8. Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.

9. Handle cash management and ensure proper handling of cash transactions in accordance with company policies.

10. Assist in preparing reports on branch performance, sales, and inventory levels.

Requirements:

1. Bachelor's degree in Business Administration, Management, or a related field.

2. Minimum of 5 years of experience in a retail management role.

3. Strong leadership and management skills, with the ability to motivate and develop a team.

4. Excellent communication and interpersonal skills.

5. Customer-oriented with a strong focus on providing exceptional customer service.

6. Proven track record of meeting sales targets and driving business growth.

7. Knowledge of inventory management and merchandising techniques.

8. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

9. Proficient in Microsoft Office and POS systems.

10. Willingness to work flexible hours, including weekends and holidays.

If you are a self-motivated and results-driven individual with a passion for retail management, we would love to hear from you! Join our dynamic team at MR DIY Philippines and take your career to the next level.