Retail Associate (Maple Grove, Cavite)

FashionUnited; Manila; On-site; PHP 246,000 - 312,000; Full time

Job summary

adidas Group in Manila is seeking a Sales Associate to inspire customer loyalty, serve shoppers, and help achieve store targets. You will be a Brand Ambassador, using product knowledge to enhance sales and uphold the Brand Attitude and Values.

Maintain Visual Merchandising standards, process transactions accurately, replenish stock, and collaborate with teammates to deliver excellent customer experiences.

Qualifications

• Minimum 1-2 months experience in sports/fashion retail.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and own them by using store resources.
• Execute Brand Customer Service standards to meet customer expectations.
• Act as Brand Ambassador, showing Brand Attitude and Values.
• Use seasonal brand and product knowledge during sales interactions.
• Communicate product features and benefits clearly to address customer needs.
• Adhere to established policies and procedures.
• Execute Visual Merchandising and in-store communication standards.
• Process merchandise deliveries quickly and replenish fixtures to show full product range.
• Complete cash register transactions quickly and accurately.
• Minimize loss in stockroom and sales floor.
• Perform store operations safely and efficiently.
• Collaborate respectfully with team members.
• Complete training programs and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Skills

Customer Service

Brand Knowledge

Sales Skills

Merchandising

Education

Basic numeracy and literacy

Job description

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers' expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

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