Store Manager (NAIA Terminal 3)

adidas; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

adidas Philippines is seeking a Store Manager for the NAIA location. You will lead daily store operations, deliver exceptional customer service, and motivate the team to achieve sales targets while maintaining brand standards and visual merchandising.

This role requires strong leadership, product knowledge, and a customer-focused attitude. The Store Manager will act as a brand ambassador, ensure compliance with policies, and collaborate with teammates to drive a compelling store experience for

Qualifications

• Minimum of 2 years of relevant managerial or leadership experience in retail.
• Experience in sports or fashion retail preferred.
• Basic numeracy, literacy, and verbal communication skills.

Responsibilities

• Understand store sales targets, KPIs, and individual performance goals; take ownership and actively contribute to achieving or exceeding them
• Deliver Brand Customer Service standards to consistently meet or exceed customer expectations
• Act as a Brand Ambassador by consistently demonstrating the Brand Attitude and Values
• Apply seasonal Brand and product knowledge effectively during customer interactions
• Clearly communicate product features, benefits, and unique selling points to meet customer needs and strengthen Brand connection
• Comply with all company policies, procedures, and operational guidelines
• Execute and maintain Visual Merchandising and In-Store Communication standards
• Receive, process, and replenish merchandise efficiently to ensure full product availability on the sales floor
• Handle cash register transactions accurately and efficiently
• Support loss prevention initiatives in both the stockroom and sales floor
• Perform all store operations safely, efficiently, and effectively
• Work collaboratively and respectfully with team members
• Complete required training programs and apply learnings on the job
• Actively seek feedback, coaching, and learning opportunities to continuously improve performance

Skills

Retail management

Customer focus

People leadership

Communication skills

Job description

• STORE MANAGER - NAIA

Purpose & Impact on the Organization

Support the achievement of store sales and profitability goals by:

• Inspiring strong consumer loyalty to the Brand

• Delivering exceptional customer service and sales experiences

• Executing daily store operations with excellence and discipline

Key Responsibilities

• Understand store sales targets, KPIs, and individual performance goals; take ownership and actively contribute to achieving or exceeding them

• Deliver Brand Customer Service standards to consistently meet or exceed customer expectations

• Act as a Brand Ambassador by consistently demonstrating the Brand Attitude and Values

• Apply seasonal Brand and product knowledge effectively during customer interactions

• Clearly communicate product features, benefits, and unique selling points to meet customer needs and strengthen Brand connection

• Comply with all company policies, procedures, and operational guidelines

• Execute and maintain Visual Merchandising and In-Store Communication standards

• Receive, process, and replenish merchandise efficiently to ensure full product availability on the sales floor

• Handle cash register transactions accurately and efficiently

• Support loss prevention initiatives in both the stockroom and sales floor

• Perform all store operations safely, efficiently, and effectively

• Work collaboratively and respectfully with team members

• Complete required training programs and apply learnings on the job

• Actively seek feedback, coaching, and learning opportunities to continuously improve performance

Knowledge, Capabilities & Experience

• Demonstrates key retail professional competencies

• Customer-focused mindset with a passion for sports, fashion, and retail

Minimum Qualifications

• Preferably with experience in a sports or fashion, customer- and commercial-focused retail environment (role-dependent)

• Minimum of 2 years of relevant managerial or leadership experience in retail

• Strong passion for sports and fashion, with the ability to translate this into an engaging customer experience

• Basic numeracy, literacy, and verbal communication skills