Retail Admin Coordinator

Beyond Innovations Inc.; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Job summary

Beyond Innovations Inc. is seeking an organized Operations Coordinator to manage high-volume communications from store personnel and stakeholders, acting as a liaison between stores and mall administration.

You will handle procurement and financial requests, coordinate maintenance, keep comprehensive reporting, and maintain orderly digital records in OneDrive to ensure compliance. This full-time role requires 1–3 years of relevant experience and a proactive, detail-oriented approach.

Qualifications

• Education in business/administration or related field.
• 1–3 years of experience is advantageous.
• Timely responsiveness to emails and messaging.
• Attention to accurate form encoding and documentation.

Responsibilities

• Monitor and respond to high volumes of emails and Viber messages from stores and stakeholders.
• Serve as liaison between stores and mall administration on openings and operations.
• Attend to calls and inquiries promptly to minimize downtime.
• Process Request Forms (RF) and Billing Requests (BR).
• Follow up on payment requests for RF forms to ensure vendor satisfaction.
• Coordinate with Purchasing for store requirements and supplies.
• Monitor store repair requests and obtain quotations for works.
• Request and secure work permits for repairs and access with mall management.
• Coordinate with external contractors to complete repair tasks.
• Compile and send weekly retail operations reports to RSV for senior review.

Skills

Email management

Viber communication

Stakeholder liaison

Procurement coordination

Financial administration

Education

Bachelor's in Business Administration

Real Estate Management

Office Administration

Tools

OneDrive

Job description

About the role

This role involves managing high-volume communications and correspondence from store personnel and stakeholders, serving as a liaison between stores and mall administration. You will handle procurement and financial administration tasks, coordinate maintenance and facilities requests, and maintain comprehensive reporting and documentation systems.

Key responsibilities

• Monitor and respond to high volumes of emails and Viber messages from store personnel and stakeholders

• Serve as the liaison between stores and mall administration regarding store openings, existing operations, and administrative concerns

• Attend to store calls and urgent inquiries promptly to minimize operational downtime

• Request, encode, and process Request Forms (RF) and Billing Requests (BR)

• Follow up on payment requests for RF forms to ensure vendor and service provider satisfaction

• Coordinate with the Purchasing Department for retail store requirements and supply requests

• Monitor store requests for repairs and supplies; follow up on quotations for necessary works

• Request and secure work permits for stores with lined-up repair schedules and coordinate with mall management for after-hours or opening-time access

• Coordinate with external contractors to ensure repair tasks are completed as requested

• Compile and send retail operations weekly task reports to RSV for executive review

About you

• Education in Business Administration, Management, Real Estate Management, Office Administration, or related field

• 1 to 3 years of experience is highly beneficial

• Timely responsiveness to Viber and email communications

• Precision in encoding RF/BR forms and financial requests

• Ability to maintain organized digital files in OneDrive to ensure compliance and easy retrieval of store records