Retail Account: Customer Care Specialist

Gratitude Philippines; Manila; On-site; PHP 279,000 - 324,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Competitive employee benefits

Job summary

Gratitude Philippines is seeking a compassionate Customer Service Representative to handle inquiries and account-related concerns from customers in the Philippines. You will provide accurate solutions and maintain high service standards.

Responsibilities include assisting customers with product and service-related concerns, delivering excellent support, and contributing to a positive customer experience. A high school diploma and at least 6 months of experience are preferred.

Qualifications

• High School / Senior High School graduate.
• Minimum 6 months of customer service experience.
• Good communication and problem-solving skills.

Responsibilities

• Handle customer inquiries and account-related concerns
• Provide accurate solutions and excellent customer service
• Assist customers with product and service-related concerns

Skills

Customer service

Communication

Problem solving

Education

High School / Senior High School

Job description

Gratitude Philippines is seeking a compassionate Customer Service Representative to handle inquiries and account-related concerns from customers in the Philippines. You will provide accurate solutions and maintain high service standards.

Responsibilities include assisting customers with product and service-related concerns, delivering excellent support, and contributing to a positive customer experience. A high school diploma and at least 6 months of experience are preferred.