RESTAURANT TRAINING AND DEVELOPMENT MANAGER

FOODEE GLOBAL CONCEPTS; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health and wellness support

Career development

Collaborative work environment

Job summary

FOODEE GLOBAL CONCEPTS in Metro Manila is seeking a dynamic Restaurant Training and Development Manager. The role focuses on designing, implementing, and managing training programmes to ensure service excellence and staff engagement across all establishments.

With 5+ years of experience in restaurant or hospitality training, you will mentor managers, develop curricula and ensure consistent standards. This is a full-time position in Metro Manila with opportunities for professional growth.

Qualifications

• 5+ years of experience in restaurant or hospitality training or related roles.
• Proven track record designing and delivering training in multi-unit environments.
• Strong knowledge of F&B service standards, hospitality operations and safety practices.

Responsibilities

• Design and implement comprehensive training curricula for front-of-house and kitchen teams.
• Deliver training across multiple locations ensuring consistent service and procedures.
• Assess staff competencies and tailor development programs across staff levels.
• Develop materials, manuals, videos and resources to support learning.
• Mentor managers and supervisors on staff development practices.
• Maintain training records and monitor participant progress.
• Evaluate training impact and drive continuous improvements.

Skills

Staff development

Public speaking

Training design

Operational excellence

Education

Hospitality degree

Training certification

Tools

LMS

Job description

About the role

We are seeking a dynamic and experienced Restaurant Training and Development Manager to join FOODEE GLOBAL CONCEPTS in Metro Manila. This is a full-time position that plays a crucial role in shaping the competency and performance of our restaurant teams across our operations. As Training and Development Manager, you will be responsible for designing, implementing and managing comprehensive training programmes that ensure consistent service excellence, operational efficiency and staff engagement across all our establishments. This role is integral to our mission of delivering exceptional dining experiences and developing our people into skilled hospitality professionals.

Key responsibilities

• Design and develop comprehensive training curricula covering food and beverage service, kitchen operations, customer service, health and safety, and hospitality standards


• Conduct training delivery across multiple restaurant locations, ensuring consistency in service quality and operational procedures


• Assess staff competency levels and identify skill gaps across the organisation


• Create tailored development programmes for different staff levels, from entry-level employees to management


• Develop training materials, manuals, videos and resources to support learning and knowledge retention


• Mentor and coach restaurant managers and supervisors on effective staff development practices


• Implement and maintain training records and monitor the progress of participants


• Evaluate the effectiveness of training programmes and make continuous improvements based on feedback and performance metrics


• Stay current with industry best practices and emerging trends in hospitality training and development


• Collaborate with operational teams to identify training needs and customise solutions accordingly


• Facilitate onboarding programmes for new restaurant locations and new staff members

What we're looking for

• 5+ years of experience in restaurant or hospitality training, staff development or related roles


• Proven track record in designing and delivering effective training programmes in a multi-unit restaurant environment


• Strong knowledge of food and beverage service standards, kitchen operations and hospitality best practices


• Excellent presentation and communication skills with the ability to engage diverse audiences


• Proficiency in training methodologies, adult learning principles and instructional design


• Demonstrated ability to assess training needs and develop targeted solutions


• Strong organisational and project management skills with attention to detail


• Ability to work collaboratively across different departments and levels of the organisation


• Experience with learning management systems and training software (preferred)


• Certification in training and development, hospitality management or related fields (preferred)


• Passion for developing people and fostering a culture of continuous improvement


• Flexibility and willingness to travel between restaurant locations as needed

What we offer

FOODEE GLOBAL CONCEPTS is committed to supporting the growth and wellbeing of our team members. We offer competitive remuneration packages, opportunities for professional development and career advancement within a dynamic and growing organisation. Our benefits include health and wellness support and a collaborative work environment where your contributions are valued and recognised. We foster a culture of learning and innovation, providing you with the tools and support to excel in your role and develop your career within the hospitality industry.

About us

FOODEE GLOBAL CONCEPTS is a progressive hospitality company dedicated to delivering exceptional dining experiences across our diverse restaurant portfolio in Metro Manila and beyond. We are committed to excellence in food quality, service standards and customer satisfaction. Our mission is to create memorable experiences for our guests whilst providing a supportive and rewarding workplace for our team members. We believe in the power of effective training and people development as key drivers of our success, and we invest in our staff to ensure they have the knowledge, skills and confidence to deliver outstanding service.