Restaurant Service Training Lead

FOODEE GLOBAL CONCEPTS

Metro Manila

On-site

PHP 360,000 - 540,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

FOODEE GLOBAL CONCEPTS seeks a Restaurant Service Trainer to develop and deliver comprehensive training programs that elevate restaurant service across FOH operations. The role includes onboarding crews, coaching teams, and ensuring SOP compliance.

Travel to various locations is required to support store visits and new brand initiatives. The candidate should have a hospitality or related degree, 2–3 years of relevant experience, and strong communication and coaching skills to drive service

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, HR, Education, or related field.
2–3 years of experience in restaurant operations, training, F&B, hospitality, or related industry.
Experience as Restaurant Trainer or Service Trainer is advantageous.
Hands-on experience in FOH operations and customer service.
Strong presentation, facilitation, coaching, and mentoring skills.
Excellent communication and interpersonal skills.

Responsibilities

Develop and deliver training programs focused on restaurant service and FOH operations.
Facilitate onboarding and orientation programs for new restaurant crews across brands.
Conduct training sessions on customer service, product knowledge, service procedures, brand standards and SOPs.
Provide hands-on training and coaching to FOH and restaurant crews.
Conduct refresher training and skills enhancement sessions based on needs.
Coordinate with Operations Managers to identify training needs and gaps.
Evaluate training effectiveness and maintain training records.